[Michlib-l] Assistant Manager of Member Services - Open Position

[Diana Mitchell]

Are you passionate about libraries and helping them provide more and 
better service? Would you like to work in an innovative, nimble nonprofit 
organization that is focused on putting its members first and giving them 
excellent support? Are you familiar with collection development issues and 
e-resources licenses? Then you owe it to yourself to look at the Midwest 
Collaborative for Library Services.

MCLS is looking for an extremely well-organized, highly motivated 
individual to be Assistant Manager of our Member Services team. As part of 
our four person team, you will manage licenses from dozens of vendor 
partners and negotiate to get the best terms and conditions for MCLS 
member libraries. You will assist members with new and renewal 
subscriptions and inform them about any changes in their licenses. You 
will oversee the Member Services section of the MCLS website and keep it 
current with all the latest information about vendors, prices, and special 
offers. 

It’s a challenging and exciting opportunity. The right person will be an 
effective multitasker, highly organized, and detail oriented. You should 
be knowledgeable about the latest trends in collection development and 
e-resources. Experience with database or e-journal license negotiations is 
a big plus. You need to be a people person with the skills to get along 
with people in a variety of positions, from sales reps to front-line 
librarians to department heads and directors. A sense of humor and an 
ability to learn on the job are critical to success.

With the anticipated retirement of the Member Services Manager in July 
2015, the Assistant Manager will be in a very strong position for 
promotion.

MCLS offers a competitive salary and excellent benefits package that 
includes health insurance, TIAA/CREF retirement, generous vacation 
allotment, and life insurance. If you are interested in applying for this 
position, please send your resume and a cover letter with salary 
requirements to jobs at mcls.org. Applications received by December 12 will 
receive priority consideration. Position open until filled.

For more information about MCLS, check out our website: 
http://www.mcls.org.



Diana Mitchell
mitchelld at mcls.org
Manager of Member Services
Midwest Collaborative for Library Services
1407 Rensen Street, Suite 1
Lansing, MI  48910

PH: 800-530-9019 Ex: 112
Mobile: 517-927-0101
Fax: 517-492-3808

http://www.mcls.org
MCLS - Partnerships. Solutions. Excellence.
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