[Michlib-l] Claims Returned

[Laura Rodriguez-Irwin]

At Grant Area District Library we allow 1 claims returned/ never had
material in a lifetime.

Laura Rodriguez-Irwin, Youth Services

Grant Area District Library
122 Elder Ave
Grant MI 49327
231.834.5713 ext 104
grantlibrary.net


On Mon, Jan 13, 2014 at 11:06 AM, Steven Smith <ssmith at ci.dearborn.mi.us>wrote:

> We’re just checking our practices against those of other libraries with
> regard to Claims Returned/Claims Never Had materials.  Right now we will
> not question a patron from adding more claims returned items if they have
> made 3 or less previous claims.  Also, we currently keep track of Claims
> Returned/Claims Never Had items on the patron’s record for 3 years.  We are
> thinking of reducing this time to two years instead of three.  How do other
> libraries handle Claims Returned type items?
>
>
>
> *Steven F. Smith*
>
> *Administrative Librarian*
>
> *Dearborn Public Library*
>
> *16301 Michigan Ave.*
>
> *Dearborn, MI  48124*
>
> *(313) 943-2812 <%28313%29%20943-2812>*
>
>
>
> _______________________________________________
> Michlib-l mailing list
> Michlib-l at lists.mcls.org
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>
>
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