[Michlib-l] Video Gamefest Question

[Jaema Berman]

Dear Colleagues, I want to thank you all for your very thoughtful responses to my question regarding our experience with Joel Tacey's Video Gamefest. 

As a follow up, I want you all to know that I had an in depth conversation with Mr. Tacey about the shortcomings of the show and as a result, he has offered us a complete refund. Mr. Tacey responded immediately to my call, listened to our concerns and acted in a responsible and professional manner. Based on his effort to rectify the situation and all the positive reviews of his other programs, we will certainly consider hiring his company in the future. 

Sincerely,
Jaema Berman

----- Original Message -----
From: "Jaema Berman" <jberman at tln.lib.mi.us>
To: "michlib-l" <michlib-l at mail.mcls.org>
Sent: Wednesday, July 23, 2014 11:52:13 AM
Subject: [Michlib-l] Video Gamefest Question

Dear Colleagues, We recently engaged Joel Tacey's Video GameFest and found it a bit disappointing given the cost of $345.00. 
Our experience was such
*The "host" merely set up the machines and didn't explain or encourage play.
*The host played games with his girlfriend.
*The host "forgot" to bring the doorprizes, movie-candy, custom-medals for the champions.

He markets to libraries in the area and I wondered if anyone else had experiences with Tacey's Tip Top Entertainment? 

Sincerely,
Jaema Berman

-- 
Jaema Berman
Director
Addison Twp. Public Library
1400 Rochester Rd.
Leonard, MI 48367
Phone: 248-628-7180
Fax: 248-628-6109
http://www.addisontwp.michlibrary.org

“Today a reader, tomorrow a leader.”
Margaret Fuller
1810-1850
Some books are to be tasted, others to be swallowed, and some few to be chewed and digested. ~ Francis Bacon

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-- 
Jaema Berman
Director
Addison Twp. Public Library
1400 Rochester Rd.
Leonard, MI 48367
Phone: 248-628-7180
Fax: 248-628-6109
http://www.addisontwp.michlibrary.org

“Today a reader, tomorrow a leader.”
Margaret Fuller
1810-1850
Some books are to be tasted, others to be swallowed, and some few to be chewed and digested. ~ Francis Bacon