[Michlib-l] Michlib-l Digest, Vol 11, Issue 8
LVW Sandra Perez
lvwsp at llcoop.org
Tue May 13 08:50:14 EDT 2014
WE renew items only one time and we require a library card or drivers license
to open their account.
---------- Original Message -----------
From: michlib-l-request at mcls.org
To: michlib-l at mcls.org
Sent: Mon, 12 May 2014 18:00:01 -0400
Subject: Michlib-l Digest, Vol 11, Issue 8
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> Today's Topics:
>
> 1. Renewal policy and Accessing of patrons' library accounts
> (Sonja Downey)
> 2. Ann Arbor District Library, Ann Arbor, MI- Library Tech,
> Librarian, Production Librarian (Karin Tuthill)
> 3. Colorado Libraries and courtesy renewals (Norris, Sonya (MDE))
> 4. Re: Colorado Libraries and courtesy renewals (Helena Hayes)
> 5. Paper Recycler results (Denise Bearre)
> 6. WordPress info. (Patricia Braden)
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sat, 10 May 2014 12:28:44 -0400 (EDT)
> From: Sonja Downey <sjcdowney at tc3net.com>
> Subject: [Michlib-l] Renewal policy and Accessing of patrons' library
> accounts
> To: michlib-l at mail.mcls.org
> Message-ID: <80166.6881787.1399739324475.JavaMail.root at tc3net.com>
> Content-Type: text/plain; charset=utf-8
>
> Good afternoon,
>
> We are currently revisiting some of our policies and I would like to
> know how other libraries handle the renewal of their items and the
> accessing of a patron's library account.
>
> 1. What is your policy concerning renewal of items? Do you allow an
> item to be renewed more than once?
>
> 2. What do you require to access a patron's library account? Do you
> accept a driver's license to bring up the account or do your patrons
> have to present their library cards?
>
> I am excited for your answers.
>
> Have a delightful weekend,
> Sonja Downey
>
> --
> Supervisor of Circulation Services
> Tecumseh District Library
>
> Phone (517) 423-2238
> Fax (517) 423-5519
> sdowney at tecumsehlibrary.org
>
> 215 N. Ottawa Street
> Tecumseh, MI 49286
>
> ------------------------------
>
> Message: 2
> Date: Fri, 9 May 2014 14:51:53 -0400 (EDT)
> From: Karin Tuthill <tuthillk at aadl.org>
> Subject: [Michlib-l] Ann Arbor District Library, Ann Arbor, MI-
> Library Tech, Librarian, Production Librarian
> To: michlib-l at mail.mcls.org
> Message-ID:
> <1287113187.920676.1399661513745.JavaMail.zimbra at aadl.org> Content-
> Type: text/plain; charset="utf-8"
>
> Hello,
> We have 3 postings that we would like to submit for the Ann Arbor
> District Library in Ann Arbor, Michigan. I have attached the Job
> Description for each position and have listed the URL for each
> position below as well. We are posting these positions from May 9-
> May 23. Our MLA member institution number is: 99-12-1900-I.
> Please let me know if you require any further information regarding
> these postings. Thank you for your assistance in this matter.
>
> Library Technician:
http://www.aadl.org/aboutus/employment?gnk=apply&gni=8a5814f645b0d79c0145e15b72874c98&gns=Michigan%20Library%20Association%20List%20Serv
> Librarian:
http://www.aadl.org/aboutus/employment?gnk=apply&gni=8a5814f645b0d79c0145e17169c852d9&gns=Michigan%20Library%20Association%20List%20Serv
> Production Librarian:
http://www.aadl.org/aboutus/employment?gnk=apply&gni=8a5814f645b0d79c0145e164542b4eae&gns=Michigan%20Library%20Association%20List%20Serv
>
> Karin Tuthill
> HR Staffing Coordinator
> Ann Arbor District Library
> 343 South Fifth Ave.
> Ann Arbor, MI 48104
> 734-327-8304
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> ------------------------------
>
> Message: 3
> Date: Mon, 12 May 2014 12:09:21 +0000
> From: "Norris, Sonya (MDE)" <NorrisS2 at michigan.gov>
> Subject: [Michlib-l] Colorado Libraries and courtesy renewals
> To: "'michlib-l at lists.mcls.org'" <michlib-l at mail.mcls.org>
> Message-ID:
> <b8a4258e459341dd8f03c3f35805fd1c at BY2PR09MB109.namprd09.prod.outlook.com>
>
> Content-Type: text/plain; charset="utf-8"
>
> Colorado Libraries<http://www.coloradolibraries.org>
>
> ________________________________
>
> Courtesy Renewals: Keeping Customers Happy Keeps
Customers<http://feedproxy.google.com/~r/ColoradoLibraries/~3/uvfD6eqFlUU/>
>
> Posted: 09 May 2014 09:06 AM PDT
>
> Posted on behalf of Michael Cox, Director of Public Service, Pueblo
> City-County Library District
>
> On April 1, Pueblo City-County Library District
> <http://www.pueblolibrary.org/> began a new service: Courtesy
> Renewals. Simply put, the first time that your item comes due, we
> will automatically renew it. If someone else has a hold on the item,
> you will be notified, and if you bring it back within a day or two,
> we will not charge you late fees.
>
> Netflix realized that people hate overdue fees a few years ago. We
> recognize this, too. The Courtesy Renewals service is our attempt to
> keep our customers happy.
>
> Each year, customers stop using the library for a number of reasons.
> 20% of them stop because their accounts have become blocked due to
> fines. We felt we could change this by preventing the items from
> becoming overdue in the first place, and in fact, we billed 27%
> fewer people compared to the same month one year ago.
>
> In addition, we realized that Courtesy Renewals could have an impact
> on the very heart of library services: children. 40% of the Courtesy
> Renewals to date have been for juvenile or young adult materials.
>
> And it hasn?t hurt our bottom line, either. Renewals have increased
> 138% over this month last year, giving us a considerable leg up on
> our internal circulation goals.
>
> Our only cost for this service was to write the code in our ILS. We
> will be monitoring the circulation and fine data closely as the
> program progresses, and will publish our results so that other
> libraries might benefit from our beta testing this new service.
>
> Speaking of, Columbus Metropolitan Library in Ohio began a similar
> service on May 1. We look forward to seeing this idea spread to
> libraries far and wide, for as one colleague told us, ?What a great
> idea. I wish my library did this for me.?
>
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> ------------------------------
>
> Message: 4
> Date: Mon, 12 May 2014 06:57:17 -0700 (PDT)
> From: Helena Hayes <h.hayes0203 at yahoo.com>
> Subject: Re: [Michlib-l] Colorado Libraries and courtesy renewals
> To: "Norris, Sonya \(MDE\)" <NorrisS2 at michigan.gov>,
> "'michlib-l at lists.mcls.org'" <michlib-l at mail.mcls.org>
> Message-ID:
> <1399903037.55972.YahooMailNeo at web122304.mail.ne1.yahoo.com>
> Content-Type: text/plain; charset="utf-8"
>
> Absolutely LOVE this idea!
>
> Helena Hayes, MLIS
> Fremont Area District Library
>
> On Monday, May 12, 2014 8:57 AM, "Norris, Sonya (MDE)"
> <NorrisS2 at michigan.gov> wrote:
>
> Colorado Libraries
>
> ________________________________
>
> Courtesy Renewals: Keeping Customers Happy Keeps Customers
> Posted: 09 May 2014 09:06 AM PDT
> Posted on behalf of Michael Cox, Director of Public Service,??Pueblo
> City-County Library District On April 1, Pueblo City-County Library
> District began a new service: Courtesy Renewals. Simply put, the
> first time that your item comes due, we will automatically renew it.
> If someone else has a hold on the item, you will be notified, and if
> you bring it back within a day or two, we will not charge you late fees.
> Netflix realized that people hate overdue fees a few years ago. We
> recognize this, too. The Courtesy Renewals service is our attempt to
> keep our customers happy. Each year, customers stop using the
> library for a number of reasons. 20% of them stop because their
> accounts have become blocked due to fines. We felt we could change
> this by preventing the items from becoming overdue in the first
> place, and in fact, we billed 27% fewer people compared to the same
> month one year ago. In addition, we realized that Courtesy Renewals
> could have an impact on the very heart of library services:
> children. 40% of the Courtesy Renewals to date have been for
> juvenile or young adult materials. And it hasn?t hurt our bottom
> line, either. Renewals have increased 138% over this month last year,
> giving us a considerable leg up on our internal circulation goals.
> Our only cost for this service was to write the code in our ILS. We
> will be monitoring the circulation and fine data closely as the
> program progresses, and will publish our results so that other
> libraries might benefit from our beta testing this new service.
> Speaking of, Columbus Metropolitan Library in Ohio began a similar
> service on May 1. We look forward to seeing this idea spread to
> libraries far and wide, for as one colleague told us, ?What a great
> idea. I wish my library did this for me.? ?
_______________________________________________
> Michlib-l mailing list
> Michlib-l at mcls.org
> http://lists.mlcnet.org/mailman/listinfo/michlib-l
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> ------------------------------
>
> Message: 5
> Date: Mon, 12 May 2014 13:24:10 -0400
> From: Denise Bearre <dbearre at inksterlibrary.org>
> Subject: [Michlib-l] Paper Recycler results
> To: michlib-l at mail.mcls.org
> Message-ID:
> <CALVCatWKzRRc6skph9GkO05=5f6eQrCxKZ+gEE4xizeK6A9ddQ at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hello All,
> Of six responses, 5 libraries used PaperRetrievers.com. They were formerly
> called Abitibi, and they no longer pay for the paper collected.
> Only negative was that they do not collect cardboard or phone books.
>
> One library used a local waste disposal company and got $17 for an "SUV
> full of leftover tax forms"
>
> Hope this helps!
>
> --
> Denise M Bearre, Library Director
> Inkster Public Library
> 2005 Inkster Rd
> Inkster, MI 48141
> 313-563-2822
> dbearre at inksterlibrary.org
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> ------------------------------
>
> Message: 6
> Date: Mon, 12 May 2014 14:00:54 -0400 (EDT)
> From: Patricia Braden <pbraden at tln.lib.mi.us>
> Subject: [Michlib-l] WordPress info.
> To: michlib-l <michlib-l at mail.mcls.org>
> Message-ID:
> <307533912.11012147.1399917654524.JavaMail.root at tln.lib.mi.us>
> Content-Type: text/plain; charset="utf-8"
>
> Thanks to everyone who responded to my query about WordPress.
> Everyone who responded likes Word Press and would recommend it!
> Attached are the responses.
>
> Patty
>
> Patty Braden
> Library Director
> Romulus Public Library
> 11121 Wayne Road
> Romulus, MI 48174
> (734) 942-7589
> www.romulus.lib.mi.us
>
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> ------------------------------
>
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> End of Michlib-l Digest, Vol 11, Issue 8
> ****************************************
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