[Michlib-l] Question re: patron privacy within the library building- no results

[Joann]

We have a privacy policy that we can not tell a caller if someone in particular are in the library even if a child.

Joann

Sent from my iPhone

> On Apr 23, 2015, at 12:49 PM, "Mimi Herrington" <mherring at badaxelibrary.org> wrote:
> 
> Most of our calls have to do with parents calling to tell their kids to go home.  We do not hand the phone over to the patron; we relay a message from the caller.  We don't have a policy on the issue.
> 
> 
> 
> Mimi Herrington, Director
> Bad Axe Area District Library
> 200 S. Hanselman Street
> Bad Axe, MI 48413
> 989.269.8538 (Phone)
> 989.269.2411 (Fax)
> www.badaxelibrary.org
> -----Original Message----- From: Teresa Stannard
> Sent: Wednesday, April 22, 2015 4:05 PM
> To: michlib-l at mcls.org
> Subject: [Michlib-l] Question re: patron privacy within the library building- no results
> 
> Last week I posted a question to Michlib, asking how libraries respond
> to callers who want to know if a certain person is in the building.   I
> received many requests to share the results of my post from librarians
> who had the same question!  I received just one response, from a
> university library, whose librarians tell the caller that the library
> does not provide a messaging or paging service.   I didn't hear from any
> libraries who had inserted language governing the privacy of patrons who
> are using the facility into their patron privacy policy.
> 
> -- 
> Teresa Stannard, Library Director
> 
> Parchment Community Library
> 401 S Riverview Dr.
> Parchment, MI  49004
> 
> Ph. 269.343.7747 x203
> Fax 269.343.7749
> 
> Library Hours:  M-Th 10-8; F 10-6; Sat 10-4
> 
> 
> Teresa Stannard, Director
> Parchment Community Library
> 401 S Riverview Dr.
> Parchment, MI  49004
> Ph. 269.343.7747 x203
> Fax 269.343.7749
> www.parchmentlibrary.org
> 
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