[Michlib-l] Law Poster Vendor Recommendations and Complaint

[Shauna Swantek]

After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
Thanks, in advance.

Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 89064673. 
Correspondence regarding this complaint will be emailed to : sswantek at putnamlib.org
Please print a copy of this for your records.

Filed on : August 7 2015

Filed by : 
Shauna Swantek
237 N Main Street 
Nashville MI 49073

Filed against : 
Personnel Concepts Limited
 
 

Complaint Description:
This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members.We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplier but we have used their product to save money by switching companies periodically.We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line staff feel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics.They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that did not help.Today, they harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged".When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that we will not do business with them again and not to contact us further.

Your Desired Resolution:
I want to be removed from their contact list in every way possible... I do not want them to contact us further.
 Shauna Lea Swantek, Director
Putnam District Library
Honoring the Past, Serving Today, Preparing For Tomorrowwww.putnamlib.org 327 North Main Street PO Box 920 Nashville, MI 49073-9578 Phone & Fax: (517)852-9723
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