[Michlib-l] Law Poster Vendor Recommendations and Complaint

[CED Donna Clark]

I have had the same experience as Shauna and still get letters from them frequently.  I don't bother to open them anymore.  I have been through the emotions and fear of not buying their products or even being turned in by their company and being fined thousands of dollars. 

The City Finance Director told me that as a city library their posters were good enough to cover for us.  These callers kept it up until finally, a few years ago, I bought again.  Never again. 

Thank you, Kim, for the information you provided.  That company is out to make money, and what better way than intimidation. I hope everyone will be free from these emails and know there is an easier, less-expensive way.

Donna Clark, Library Director
Cedar Springs Public Library

---------- Original Message -----------
From: "Koscielniak, Kimberly (MDE)" <KoscielniakK at michigan.gov> 
To: Shauna Swantek <putnamlibrary.director at yahoo.com>, "michlib-l at lists.mcls.org" <michlib-l at mail2.mcls.org> 
Sent: Fri, 7 Aug 2015 15:32:34 +0000 
Subject: Re: [Michlib-l] Law Poster Vendor Recommendations and Complaint

> Shauna,
>  
> I saw your message and thought [UTF-8?]I’d reply as the State Law Library often gets questions about this topic.  Although it requires gathering materials from a numberof agencies, workplace posters are generally available online for no cost. MIOSHA workplace posters may be found online (it is better to call the office directly for some of the posters as they may be hard to print) athttp://www.michigan.gov/lara/0,4601,7-154-11407_30453-174563--,00.html.
>  
> There is also a link at the bottom of this page to a list of posters required byother federal and state agencies.  Just to note, the list is due to be updated in a couple of weeks.  If you have any trouble finding it, let me know.  [UTF-8?]I’ll put the information on the MeL Legal Gateway.
>  
> Thanks
> Kim
>  
> State Law Library
> Library of Michigan
> Michigan Library and Historical Center
> 702 W. Kalamazoo
> Lansing, MI 48909
>  
> lmlawlib at michigan.gov
> 517-373-0630517-373-0630
> www.michigan.gov/lawlibrary
>  
> Nourishing [UTF-8?]Michigan’s [UTF-8?]Future…during school and during the summer!  Encourage [UTF-8?]Michigan’s children to Meet Up and Eat Up [UTF-8?]– and Read Up! Find the Summer Food ServiceProgram site nearest you at:  www.michigan.gov/sfsp
>  
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> From: michlib-l-bounces at mcls.org [mailto:michlib-l-bounces at mcls.org]On Behalf Of Shauna Swantek
> Sent: Friday, August 07, 2015 10:46 AM
> To: michlib-l at lists.mcls.org <michlib-l at mail2.mcls.org>
> Subject: [Michlib-l] Law Poster Vendor Recommendations and Complaint
>  
> 
> After a stressful week of bullying here at Putnam District Library, I filed this complaint moments ago.
> 
>  
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> Anyone have a vendor the recommend and trust that you purchase your labor law posters from?
> 
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> Thanks, in advance.
> 
>  
> 
> Thank you for using the Better Business Bureau's Online Complaint System.Your complaint has been assigned case # 89064673. Correspondence regarding this complaint will be emailed to : sswantek at putnamlib.org
> Please print a copy of this for your records.Filed on : August 7 2015Filed by : Shauna Swantek237 N Main Street Nashville MI 49073Filed against : Personnel Concepts LimitedComplaint Description:This company's sales tactics are beyond aggressive. They have wasted hours of staff time by repeatedly calling and bullying staff members. We have purchased our Labor Law posters from this company at various times in the past. They have not been our only supplierbut we have used their product to save money by switching companies periodically. We will NEVER do business with them again. They have repeatedly called our business over the last month. Their verbiage is alarming and threatening ... making front line stafffeel panicked and concerned. They have tried to get staff to make purchases they aren't authorized to do based on fear tactics. They refuse to take NO for an answer. I told them I receive their emails and will contact them if I need anything, but that didnot help. Today, t!
 hey harassed the Assistant Director for 15 minutes and then demanded my personal phone number saying our account was "flagged". When I arrived, I spoke with the salesperson and demanded to be removed from their contact list stating that wewill not do business with them again and not to contact us further.Your Desired Resolution:I want to be removed from their contact list in every way possible... I do not want them to contact us further.
> 
>  
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> Shauna Lea Swantek, Director
>  
> Putnam District Library
> Honoring the Past, Serving Today, Preparing For Tomorrow
> www.putnamlib.org
>  
> 
> 327 North Main Street 
> PO Box 920 
> Nashville, MI 49073-9578 
> Phone & Fax: (517)852-9723
------- End of Original Message -------

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