[Michlib-l] collection agency

[Nannette Pretzer]

We use Unique Management and the cost is $8.95 per patron.  Yes, we pass the cost onto the patron and actually add another $1.05 to the patron’s record for the cost.  So the total amount charged to the patron for debt collection is $10.00.

 

 

Nannette Pretzer

Director

St. Charles District Library

104 W. Spruce Street

St. Charles, MI  48655

www.stcharlesdistrictlibrary.org

989-865-9371

n.pretzer at vlc.lib.mi.us

 

 

 

From: michlib-l-bounces at mcls.org [mailto:michlib-l-bounces at mcls.org] On Behalf Of susan.wess at milanlibrary.org
Sent: Wednesday, October 14, 2015 4:20 PM
To: michlib-l at mail.mcls.org
Subject: [Michlib-l] collection agency

 

we use a collection agency and are quite happy with them. For anyone who does use a collection agency do you pass their costs on to the errant patron? We pay 9.95 per patron to list them with the agency. thanks.

 

                       

 

Susan Wess, M.L.I.S.
Director
    

151 Wabash St.

Milan, MI 48160

734.439.1240

734.439.5625 -- FAX             



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