[Michlib-l] Policy/procedure question

Sat Aug 20 09:28:59 EDT 2016

Hi all,

What is your policy and/or procedure if a patron calls a library board
member with a complaint about the director? While it shouldn't make any
difference as far as policy goes, this is a small town and everyone knows
everyone.

As always, thank you for sharing your collective wisdom!

Nannette Miller

-- 

Nannette Miller | Director
Elk Rapids District Library
231.264.9979 | erlib.director at gmail.com | elkrapidslibrary.org
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