[Michlib-l] MeL Minute - Chilton's Library Content

[Borrelli, Eunice (MDE)]

Hello all,

A patron's question this week prompted a discussion with the Gale Chilton's<http://galesupport.com/chilton_branding/splashPage.php?loc=lom_accessmich> Product Manager as to whether the content in Chilton's<http://galesupport.com/chilton_branding/splashPage.php?loc=lom_accessmich> changed at the time the interface was redesigned.  This patron reported that repair information he had accessed for his vehicle last November didn't appear to be available anymore.  The only information he was seeing now for his vehicle was the Bulletins/Recalls.  It turns out that the only changes to the content that users may be experiencing is where they find it; no content has been deleted.  Some manufacturers (GMC for one) now show the full coverage when available (Repair, Labor Estimating, Bulletins/Recalls, and Maintenance) for sub-models under the broad model name. For example, GMC Envoy XUV and XL sub-models information can be found under GMC Envoy.  Any differences for the sub-models is broken out in the broad model coverage. The sub-models may still be listed but contain only Bulletins/Recalls information, as the patron discovered. Chilton's<http://galesupport.com/chilton_branding/splashPage.php?loc=lom_accessmich> continues to be a very popular and unique MeL database and this tip may enable libraries and patrons to more easily find the quality vehicle information they've come to rely on.  Michigan residents or Michigan library access only.

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Registration is now open for the next MCLS MeL Databases training webinar. Over a quarter million Michigan residents speak Spanish. MeL is there to help serve their information needs. Join us on February 24, at 9:30 am, for a brief, half hour free webinar focused on MeL resources for Spanish speakers<http://mcls.org/training-events/training-events-list/training-event/?ref_cID=198&bID=0&dd_asId=3344>.

Eunice

Eunice C. Borrelli
Michigan eLibrary Internet Librarian, Library of Michigan/Michigan Dept. of Education
702 W. Kalamazoo St., Lansing, MI 48909
Phone: 517-241-4996    Toll Free: 877-479-0021     Fax: 517-373-5700

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