[Michlib-l] Circulation Clerical Assistant

Andrea Aragona aragonaa at btpl.org
Tue May 24 17:28:02 EDT 2016


POSITION TITLE:               Clerical Assistant

DEPARTMENT:                  Circulation, reporting to Assistant Department Head

RESPONSIBILITIES:           Direct public service: provides positive, pleasant professional service to the public at the Circulation desk; handles money transactions; directs library visitors to appropriate public service desks. Indirect public service: assists with statistics for reporting, uses current technologies for communication, assists with department services, including assists with closing procedures for Circulation desk and assists with off-desk clerical jobs. Policy: assists in the development and implementation of library policies and procedures.

REQUIREMENTS:              Minimum: High school diploma; experience working with Windows-based computers and financial transactions.  Able to lift, push, and/or pull at least 20 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience.

HOURS:                                Part-time, 12-15 hours weekly, primarily evenings and weekends.

WAGE & BENEFITS:         $10.00 per hour

APPLICATION DUE:        Friday, June 24, 2016. A clerical skills test must accompany your cover letter, resume, and application; the clerical skills test is available at the library.

                               TO:         Careers
Bloomfield Township Public Library
1099 Lone Pine Road
Bloomfield Township, MI 48302
248.642.5800 FAX: 248.642.4175
Email: careers at btpl.org

Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our
Web site: www.btpl.org


A typical work week for the Circulation Clerical Assistant may include:

*             answer department telephone extensions and check voice mail
*             check contents of cases used to hold CD-ROMs, CDs, books on CD and DVD to verify all associated items returned
*             explain and collect overdue fines and fees for lost or damaged items
*             check out materials from BTPL collection
*             check out materials from other libraries (interloaned to BTPL)
*             discuss notes on patron record with patron, explaining and resolving any problems
*             renew items over the telephone and resolve patron problems regarding renewals
*             explain residency requirements to obtain library card
*             process and input on computer patron registration information
*             collect fees for lost library cards
*             prepare notes for items to be mended
*             clear on order status for new incoming material
*             process items with missing parts
*             empty returned material bins including removal of bins from around the AMH system
*             verify accuracy of patron registrations
*             carry out opening and closing procedures
*             collect door count from counters and record
*             check gate alarms on RFID system
*             change receipt printer paper on desk printers and self-check machines
*             train patrons to use self-check machines

Andrea Aragona
Bloomfield Township Public Library
248-642-5800 x 113

It's not what you gather, but what you scatter that tells what kind of life you have lived.
-Helen Walton

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