[Michlib-l] Non-user Library survey

[Katie Rothley]

Hello Michlib!

I'm wondering if any libraries have sent out surveys to their communities, with the intention of reaching the population that does not use their library? 

If you have, how did you go about accomplishing this? 
What technology did you utilize?
What was your budget?
What questions did you ask, and what was your response rate?
What action/changes did you make after receiving the feedback from the surveys?

Thank you very much!

Katie


Katie Rothley, MLIS
Adult Services Librarian
Southfield Public Library
26300 Evergreen Rd
Southfield, MI 48076
(248)796-4380
southfieldlibrary.org
 


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