[Michlib-l] FOR IMMEDIATE RELEASE: Kalamazoo Public Library Adds Courtesy Renewal as a Service to Patrons

[Farrell Howe]

FOR IMMEDIATE RELEASE
February 27, 2018

Contact
Farrell Howe
Marketing and Communication Manager
Kalamazoo Public Library
269-553-7879

Kalamazoo Public Library Adds Courtesy Renewals as a Service to Patrons

Kalamazoo, MI – Tuesday, February 27, 2018. Kalamazoo Public Library staff are always thinking of ways to improve our patrons’ library experience and make the process of checking out materials as convenient as possible. Remembering to renew books, music or movies to avoid late fees can be a hassle, which is why we are pleased to provide a new service called Courtesy Renewal<http://www.kpl.gov/account/renew.aspx>.

With Courtesy Renewal, when first time, checked-out materials reach two days before their due date, they will be automatically renewed. This means no more last-minute logging in to a KPL library account or frantic trips to a local KPL branch to renew materials on time. Please note Courtesy Renewal applies only to the first time checked-out materials are eligible for renewal.

Patrons will receive an email confirming which items were automatically renewed. A separate email will be sent for items that are still due and cannot be renewed such as Hot Picks, Book Club in a Bag, Hotspots and items with holds.

For more information on Courtesy Renewals, please visit our website<http://www.kpl.gov/account/renew.aspx>.