[Michlib-l] Registration now open - Disney's Approach to Quality Service

Jan Davidson davidsonj at mcls.org
Fri Jan 19 13:29:09 EST 2018


On Thursday, Aug. 2, MCLS and the Library of Michigan will be hosting instructors from the Disney Institute to offer a one-day program called, "Disney's Approach to Quality Service." This event will take place at the Suburban Collection Showplace in Novi, MI, and is open to staff of Michigan libraries. It is especially intended for front-line staff.

This full-day program will include a light, continental breakfast, lunch, and all necessary materials. While it is valued at over $400/person, the Library of Michigan is highly subsidizing it, and the registration fee is only $50! In order to maximize the number of libraries who can gain this valuable information, registration is limited to 5 staff members from each library system.

Registration<https://store.mcls.org/index.php/special-programs/disney-s-approach-to-quality-service-for-mi-library-staff-only.html> is now open! We expect it to fill up fast, so read more about the event<https://www.mcls.org/training-events/events/disneys-approach-quality-service/> and register<https://store.mcls.org/index.php/special-programs/disney-s-approach-to-quality-service-for-mi-library-staff-only.html> today!

Questions about the program? Contact Jan at davidsonj at mcls.org<mailto:davidsonj at mcls.org> or 800-530-9019 x111.
Trouble registering, or need to get your MCLS Store log-in information? Contact Gwen at training at mcls.org<mailto:training at mcls.org> or 800-530-9019 x155.

**********************
Jan Davidson
Administrative Assistant, Member Engagement
Midwest Collaborative for Library Services (MCLS)
Phone: 517-492-3811 / toll-free 800-530-9019 x111
davidsonj at mcls.org<mailto:davidsonj at mcls.org>

Check out the MCLS Training Calendar at: https://store.mcls.org/
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