[Michlib-l] Information Resources Assistant

[Holly Sorscher]

*The University of Michigan-Dearborn has an exciting job opportunity for a
Weekend User Services Supervisor in the Mardigian Library. This part-time
position reports directly to the Head of the User Services Department.
Responsibilities include:● Oversee weekend and evening shifts at the
Mardigian Library, Thursday through Sunday (hours vary). Supervise until
close during Friday and Saturday shifts● Provide guidance to library
student employees in User Services and excellent customer service to all
faculty, students, staff, and guests● Receive and record fines and lost
book payments, balance cash register & clear blocked patron records. Assist
with financial reconciliation● Serve as primary contact with campus police
during shift in case of emergencies● Circulate materials and equipment,
including group study room keys. Monitor room schedules and ensure
compliance with room policies● Monitor online reference software and assist
in providing 1st tier reference support to library users in-person, online,
and over the phone● Contribute to department statistics & work on special
department projects with other supervisors and independently; other duties
as assignedQualifications:● Bachelor’s degree required and previous library
working experience preferred.● Proficient with MS Office (Word, Excel,
Access), and comfort using computers and technology required. Experience
with library automation preferred (Sierra/Millennium experience a plus)●
Ability to work independently with minimal supervision and as part of a
team required● Must be able to work a flexible schedule (including nights
and weekends) when necessary● Ability to communicate effectively with
faculty, staff, students and the public● Good interpersonal skills, strong
customer service skills and good decision making skills required●
Experience working in a very diverse environment strongly desired● Strong
cash handling experience preferred*
For more information and to apply for the position go to:
http://careers.umich.edu/job_detail/159916/user_services_assistant
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