[Michlib-l] Share your FAQs

[Reed, Nyama]

Hello Everyone,

Now that all libraries in Milwaukee County are closed, I am working on FAQs for patrons. The usual suspects such as what to do with items already checked out, holds, when will we reopen etc are on my list. I'm also answering questions on how to access digital materials, reset a pin remotely, livestreaming storytime...

What other questions have you been getting? How are you offering extra services via livestream or video? FYI, I have no staff in the building to minimize the spread of germs in-library between staff since there are active COVID-19 cases locally. So no phone answering or shelving to be done.

Thanks for your help and inspiration.

Have a wonderful day,
Nyama

Nyama Y. Reed (she / her / hers)
Library Director
N.Reed at WFBLibrary.org
414-755-6551 (direct line)

Whitefish Bay Public Library
5420 North Marlborough Drive
Whitefish Bay, WI 53217
414-964-4380 (main line)

Our Mission
The Whitefish Bay Public Library, as a cornerstone of the community, is dedicated to connecting people of all ages, inspiring a love of learning and providing easy access to ideas, information and resources.

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