[Michlib-l] Manager of Library User Services and User Experience-Lansing Community College

[John Szilagyi]

Title: FT Admin - Manager of Library User Services & User Experience
This posting is open until filled
The date after which applications are not guaranteed review is:  4/26/2021
Hours Per Week: 40 Hours
Compensation Type: Annual Salary
New Hire Starting Pay: $51,995 - $53,773
Full Pay Range for Position: $51,995 - $79,394
Employee Classification: FT Admin-Union
Level: FT Administrative-3
Division: Academic Affairs Division - 40000
Department: Library Support - 20520
Campus Location: LCC Downtown Campus
Position Type: Regular/Continuing
Bargaining Unit: AFT
Job Summary:
Provides leadership and management of library user service operations including circulation, communications, course reserves, stacks maintenance, library facility security and upkeep and customer service excellence. Supervises, hires, trains and coaches library support services staff in a collaborative team environment. Participates in and leads usability studies and user assessment activities to enhance the overall user experience with library spaces, collections and services. Builds strong relationships with faculty, campus colleagues and library staff to ensure access to library services, resources and space in support of student success. Develop content for the library website and creates online user guides. Must demonstrate a commitment to the diversity of a multi-cultural population, as well as work effectively in a team-based environment, seeking continuous improvement and adherence to the community college philosophy.
Required Qualifications:
Bachelor's Degree or equivalent combination of education and experience

Demonstrated supervisory experience

Demonstrated experience providing library services

Demonstrated experience using an integrated library system

Demonstrated experience with usability in libraries and user-centered design

Excellent interpersonal, communication and organizational skills
Preferred Qualifications:
Master's Degree from an American Library Association (ALA) accredited Master's Program

Demonstrated experience in a higher education environment

Demonstrated experience with higher education software applications (Banner, D2L, Springshare)

Demonstrated experience working in a team-based environment
Lansing Community College is an equal opportunity, educational institution/employer.


Sincerely,

John Szilagyi
(he/him/his)
Director of the Library
Lansing Community College
517-483-1650


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