[Michlib-l] Home Delivery of Library Materials

[Lisa Craig]

If your library does home delivery, we would appreciate learning from you!

We currently offer a Books by Mail service where we select books for patrons who are homebound and send them books via USPS.  We would like to expand our home delivery service, perhaps making it faster, and open to anyone.

Do you restrict the number of items a patron can have delivered? If so, what are your restrictions? How do you do this without spending a lot of staff time? We are on Sierra and use BiblioCommons, and believe that restricting items may cost us more staff time than simply delivering what patrons want when they want it.

If you do not restrict the number of items patrons can receive, are you overwhelmed with requests and power users?

How do you deliver your items? Staff? Volunteers? Outside delivery company? How do you organize items for streamlined delivery?

How do you get items returned?

If folks respond to me off list, I will compile. Apologies if this has been covered recently.

Thanks,

Lisa Craig
Collection Development Specialist
Canton Public Library, Canton MI
734.397.0999 x1253
craigl at cantonpl.org<mailto:craigl at cantonpl.org>

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