[Michlib-l] Question for libraries that circulate iPads

[Alison Anderson]

Hello,

iOs 17.2 has really thrown a wrench in things! Apparently, due to the new
update, if a patron returning an iPad used a passcode to lock the iPad
screen, the passcode is still required to erase the content and
settings. In one instance, a new borrowing patron attempted to download
their iCloud data to a newly erased iPad when it required a passcode (from
the previous patron).

Has anyone encountered this? Is there a workaround? Thank you!

Tired of iPads,
Alison Anderson, MLIS
Library Services Manager
(616) 840-3756

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