[Michlib-l] Job Opportunity

[Lawrence Marble]

The Auburn Hills Public Library seeks an enthusiastic and experienced Information Technology Technician with a commitment to excellent public service to join our team.





Information Technology Technician (Full-time 40 hours week)

Salary: $42,000-$54,800 a year

Benefits: Sick days, vacation, paid holidays, health, vision, dental,

Retirement benefits: (Defined Contribution Plans) 401 and 457

Hours: 40 hours per week, includes days/evenings and occasional weekends


Job Qualifications:

  *   Associate Degree with concentration in computer science or equivalent studies
  *   Ability to create and maintain an effective working relationship
  *   Ability to serve the public with courtesy and tact
  *   Excellent verbal, written and interpersonal communication skills
  *   Ability to prepare records and reports
  *   Successfully pass a background check & pre-employment screening



Preferred Qualifications:

  *   Knowledge of library systems and services preferred
  *   Experience in IT support and website management tools
  *   Knowledge of computer network hardware and software
  *   Knowledge in dealing with cyber security best practices
  *   Knowledge of antivirus software and malware remediation
  *   Strong hardware troubleshooting skills and familiarity with remote support



Primary Duties & Responsibilities:

  *   Oversee Library’s network infrastructure including firewall, servers and switches
  *   Maintain Envisionware self-checks and updates to the system
  *   Maintain the Library’s public computers and loanable devices including backups, updates and anti-virus software.
  *   Maintain the Library’s email system through Office 365
  *   Maintain the Library’s VoIP phone system
  *   Protect the Library from cyber security threats
  *   Assists staff in routine troubleshooting
  *   Interact with the public and assist them with technology questions and issues


Other Duties & Responsibilities:

  *   Maintain inventory database for all Library equipment
  *   Upgrade computer software, hardware, and other equipment
  *   Collect, evaluate, and report on usage statistics and trends
  *   Develop and revise user training manuals and procedures
  *   Communicate changes in technology to the Director and other staff
  *   Investigate, plan, and implement new projects to move the Library forward
  *   Work alongside with part-time IT Assistant(s)
  *   Serve as the face for the Library in outreach events within the community
  *   Other duties as assigned



Necessary Skills, and Abilities:

  *   Ability to maintain confidentiality
  *   Ability to organize, prioritize, and coordinate multiple tasks
  *   Ability to function in a professional manner, work independently, and use good judgment
  *   Physical mobility, vision, hearing and manual dexterity essentials.
  *   Ability to work flexible hours including evenings and weekends



To Apply:

Email a cover letter and resume to: Christina Bowers at bowersc at ahplibrary.org

Deadline: Friday, March 17 by 5 p.m.


[Logo]<https://www.ahplibrary.org/>
Lawrence Marble
Director
phone: (248) 370-8125
email: marblel at ahplibrary.org
3400 East Seyburn Drive
Auburn Hills, MI 48326
[Facebook icon]<https://www.facebook.com/AHPLibrary/>  [Twitter icon] <https://twitter.com/AHPLibrary>   [Instagram icon] <https://www.instagram.com/ahplibrary/>


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