[Michlib-l] Job Opening: Assistant Director of Public Services (Full-Time) at Novi Public Library

[Julie Farkas]

*JOB DESCRIPTION*



*JOB TITLE:** Assistant Director of Public Services (Full-Time)*

*REPORTS TO:** Director*



The Novi Public Library (NPL) is a vibrant, fast-paced class six library
located within Oakland County. The Library was awarded the "Community
Builder Award" in 2021 from the Novi Chamber of Commerce for its innovative
approach to reaching its community by introducing the first self-service
kiosk in Michigan, called Lakeshore Lending Library. NPL proudly serves a
diverse community with a population of 65,000+. This position is being
reinstituted in the organization after many years.  With a new Strategic
Plan (2023 – 2028) in place and growing needs from the Novi community for
services, outreach, programming and collections, the Administrative Team is
looking for an additional leader to meet those expectations and build
relationships.



*PRIMARY DUTIES & RESPONSIBILITIES:*

1.    Manages Library and building operations in the absence of the
Director; responds to emergencies and provides support, as needed; acts
quickly, exercising good judgment.

2.    Directly supervises:  Head of Information Services, Communications
Manager and oversees the library’s café partnership with our local school
district.  Works collaboratively with the Assistant Director of Building
Operations and Head of Information Technology to meet the facility and
technology needs as it relates to public services.

3.    Has state-of-the-art knowledge of the Library and its departments;
provides day-to-day management of the Library and departments including
supervision, interacting with the public, evaluating, training, hiring,
scheduling, emergency preparedness, budgeting and recommending department
and Library needs.

4.    Works as a member of the Management Team to create, interpret, update
and communicate library policies and procedures in conjunction with the
Library’s Mission, Vision, Values and goals set forth in the Strategic Plan.

5.    Leads the Library’s new Strategic Planning initiatives; serves as a
face for the Library; engages in outreach and events in the Novi community;
participates in and manages staff on various library, professional and
community committees and projects as assigned.



*OTHER DUTIES & RESPONSIBILITIES:*

1.    Oversees the Information Services Department management of all
collection (digital resources, periodicals, etc.) development duties with a
budget of approximately $500,000 annually; ensures selection, ordering,
budgeting, weeding, promotion/marketing is done in an efficient and cost
effective manner; oversees the exploration of new and improved collections
based on trends and community needs; manages community surveys related to
public service needs.

2.    Fosters a culture of customer service excellence.  Is an example of
positivity and collaboration with staff and the public; works closely with
staff to create a culture of learning, creativity, inclusivity and fun for
the Novi community.

3.    Works directly with the Director to investigate and respond to
material challenges; utilizing the library’s Collection Development Policy
and Reconsideration Form as guides to inform the Library Board of Trustees,
staff and community as needed.

4.    Manages and executes contracts related to Information Services,
Marketing and Public Relations and café services in collaboration with the
Information Services Department Head and the Communications Manager;
oversees space needs for the youth, teen and adult public service areas as
it relates to usage; executes furniture and space renovations in
cooperation with vendors.

5.    Plans for emerging technologies for public use in collaboration with
the Information Technology Department while demonstrating continuous
efforts to improve public operations; collaborates with the Information
Technology Department and iCube Makerspace committee to ensure adequate
staffing, training and technology for public programming needs.

6.    Provides expertise for software and hardware needs in the Information
Services Department as it pertains to staff productivity, training and
public usage; oversees the investigation of new technologies, processes and
new uses for technology. Oversees staff training opportunities to ensure
all staff have the tools and knowledge to assist library users.

7.    Ensures building safety, accessibility and security at opening and
closing; writes detailed, clear and concise incidents reports, obtaining
case numbers in the event of public safety involvement.

8.    Works positively and collaboratively across departments to accomplish
library and department goals.

9.    Seeks professional continuing education, both organized and casual,
with a commitment to new technology and building related needs in order for
services to remain current and appropriate for staff and guests.

10.   Communicates effectively with guests, co-workers and professional
colleagues.

11.   Represents the Library in various local business, consortium and
statewide activities.

12.   Performs other duties as assigned.



*JOB QUALIFICATIONS:*

1.    Master’s Degree from an ALA (American Library Association) accredited
school.

2.    Four or more years of management experience including two years of
direct supervisory experience with professional librarian staff.

3.    Knowledge of adult, teen and youth literature.

4.    Demonstrated experience with Strategic Planning, concentrating on
community and staff engagement, development and execution.

5.    Demonstrated experience with analyzing data for effective decision
making as it relates to budgets and collection development.

6.    Demonstrated knowledge and experience with public use technologies in
libraries, including but not limited to computer reservation software,
meeting room reservation software, public printing and makerspace
technologies.

7.    Dedicated to public service and providing positive customer service;
enthusiastic, positive, friendly, self-motivated, creative and approachable.

8.    Values diversity in the workplace and in the community; ability to
work with guests of varied backgrounds, ages and abilities.

9.    Strong obligation to confidentiality.

10.  Punctuality and dependability.

11.  Strong organizational skills and attention to detail.

12.  Proficient in MS Office, Internet browsers and databases, and other
computer related technology.

13.  Excellent verbal, written, and interpersonal communications skills.

14.  Ability to speak multiple languages is helpful.

15.  May require a valid Michigan driver’s license based on assignment.





*WORKING ENVIRONMENT:*

1.    Physical mobility, vision, hearing, and manual dexterity are
essential.

2.    Maintain physical condition necessary for sitting, standing, bending,
and / or walking for extended periods of time; stooping; crouching;
reaching; carrying books or boxes of books; pushing book carts, seeing,
keyboarding; using the telephone; lifting, pushing, pulling or carrying
objects weighing up to 50 pounds; push or pull with wheeled cart up to 500
pounds, operating assigned equipment; picking up litter; spreading ice melt.

3.    Evening, weekend, and some holiday hours are required.



*Salary:*

$70,283 – $98,404 depending on qualifications



*Benefits:*

This position offers medical, dental and life insurance, as well as a
retirement plan and time benefits.  The retirement plan is a Defined
Contribution plan, with employees contributing 3% and the City of Novi
contributing 9% (increasing from 6%, effective July 1, 2024).  Time
Benefits are earned beginning on the date of hire and include personal
business time (6 days annually), sick time (1 day each month), Vacation
time (7 hours per month to start, increases based on years of service) and
12 paid Holidays per year.



*Hours:*

Forty (40) hours per week, includes days/evenings, weekends (management
rotation of every 4-5 weeks).



Application Deadline: *Monday, May 17, 2024 at 5:00pm*



*This job description is intended to describe the general nature and level
of work being performed by a person assigned to this job.  They are not to
be construed as an exhaustive list of all job duties that may be performed
by a person so classified*




*Julie Farkas* - Library Director (she/her/hers)
Novi Public Library 45255 W. Ten Mile Rd. Novi  MI 48375
*Office: * 248-869-7233 | *Mobile: * 248-331-7815
www.novilibrary.org
*Cultivate Learning. Inspire Creativity. Foster Inclusivity.*
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