[Michlib-l] Upcoming Infopeople Courses - Managing Conflict, Teen Services, and more

Thu Feb 1 17:17:50 EST 2024

Don't miss out on these upcoming learning opportunities from Infopeople.
View in browser<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0MDIyNjUyMDQsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI0ODE2ZGFlMjk3NDZjYTUyIn0>

[Califa + Infopeople, helping libraries think differently.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0MDk2MDUyMzcsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiIzZGExNzMzNGUyZDVjNjYyIn0>

Don't Miss These Upcoming Infopeople Learning Opportunities

[Managing Conflict in the Workplace - an Infopeople course. February 20 to March 18, 2024. Instructor: Courtney Breese. Fee: $200. Two groups of five people arguing.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0MTY5NDUyNzAsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiIxMjM5MjZiMTQzY2MzNThlIn0>
Managing Conflict in the Workplace<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0MjIxODgxNTEsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiJiNjQwNmY3ZjViYThlMzY4In0>

In this course, participants will :

  *   Identify the positive and negative types of conflict and the causes of conflict.
  *   Understand their personal conflict style and response to conflict.
  *   Identify opportunities for de-escalation of tension and conflict resolution.
  *   Improve communication and understanding between conflicting parties.
  *   Address tensions and help participants work through them together.
  *   Resolve conflicts or know when to seek additional help.
  *   Identify conversations that may pose a challenge.
  *   Prepare for and conduct respectful conversations about difficult topics.
[Learn More  - Description: Rectangle: Rounded Corners: Learn More]

[Library Supervision and Management- an Infopeople course. March 5 to April 15, 2024. LSSC-approved. Instructor: Heidi Dolamore. Fee: $200. A woman, holding a clipboard, is rating and reviewing an employee.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0MzU4MTk2NDIsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiIyMDE0OTNhNzc4YzE3YWJjIn0>
Library Supervision and Management<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0NDQyMDgyNTEsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI3NGEwY2UwOTExOGQ5ZDgwIn0>

In this course, participants will:

  *   Advance knowledge of key management principles
  *   Develop practical skills needed to deal with day to day responsibilities
  *   Understand the organizational and community dynamics that impact decisions as a leader
  *   Build confidence in their effectiveness as a supervisor
[Learn More  - Description: Rectangle: Rounded Corners: Learn More]

[Teen Services Fundamentals - an Infopeople course. March 5 - April 1, 2024. LSSC-approved. Instructor: Christina Fuller-Gregory. Fee: $200. Two teenagers, one taking a selfie and the other playing a handheld video game.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0NTc4Mzk3NDQsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI5NjdkNjM1NGJlOTA3Mzc1In0>
Teen Services Fundamentals<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0NjMwODI2MjcsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI4M2UzMTgzZDZjMTY1MDNkIn0>

In this course, participants will learn:

  *   What it looks like to authentically engage teens
  *   Why strong collections drive connections and engagement
  *   How to approach teen services through an equity, diversity, and inclusion (EDI) lens
  *   Why information literacy is important and how you can strengthen these skills in the teens you serve
[Learn More  - Description: Rectangle: Rounded Corners: Learn More]

[Self-Care for Library Staff: Understanding and addressing stress, burnout, vicarious trauma, and mental health challenges. An Infopeople course. Instructor: Dawn Behrend. February 13 to March 11, 2024. Fee: $200. A person working with their head on their desk and a hopeless expression as a battery above their head warns it is low.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0NzU2NjU1NDIsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI3NmNmN2JjZDI3MWM1NGYyIn0>
Self-Care for Library Staff: Understanding and Addressing Stress, Burnout, Vicarious Trauma, and Mental Health Challenges<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0ODE5NTY5OTksXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI4ZTFkZDI5MDI4ZmMxOTM2In0>

In this course, learners will:

  *   Define self-care and why it is important.
  *   Identify the physical and emotional impacts of chronic stress.
  *   Recognize and address the signs of burnout.
  *   Increase awareness of the risk of vicarious trauma and strategies to mitigate impact.
  *   Cultivate an understanding of boundaries and strategies to maintain healthy boundaries with others.
  *   Develop self-care strategies to practice both at home and at work.
Create a personalized self-care plan.
  *   Differentiate mental health challenges from burnout and vicarious trauma.
  *   Learn how to find mental health treatment if needed.
[Learn More  - Description: Rectangle: Rounded Corners: Learn More]

[Foundations of Library Services - an Infopeople course. February 6 to March 18, 2024. LSSC-approved. Instructor: Stephanie Chase. Fee: $200. A set of Lego building blocks with a library building on top.]<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU0OTc2ODU2NDIsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI3NTg3MjMyYjMyNThlZjVmIn0>
Foundations of Library Services<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU1MDM5NzcxMDEsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiIxNDE0ZGNjYjcyMjI4YmM5In0>

In this course, participants will learn:

  *   Mission and roles of libraries
  *   Ethics and values of the profession
  *   Core role of library policies (and knowing when exceptions are appropriate)
  *   Basic principles of library services
  *   Value of keeping your knowledge and skills current
  *   Roles of library staff in different types of libraries
  *   Basics of how libraries are governed and funded
  *   Value of cooperating with other libraries to enhance services
  *   Basics of quality customer service
  *   Importance of recognizing and responding to diversity in user needs and preferences for resources and services.
[Learn More  - Description: Rectangle: Rounded Corners: Learn More]

Don't Like Deadlines?

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Infopeople On-Demand

Infopeople On-Demand<https://jylpyg.clicks.mlsend.com/te/cl/eyJ2Ijoie1wiYVwiOjQ3ODk1OCxcImxcIjoxMTIwMDUxMjU1MjA3NTQzMjMsXCJyXCI6MTEyMDA1MTI2Njc2Mjg1MzIyfSIsInMiOiI5YmI4OGU4MDI0MGExMWFhIn0> means learning whenever, wherever. Jump into a topic and move at your own pace. Courses are always there when you need them.

No rushing. No deadlines. Just you and the learning.
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Califa Group
330 Townsend Street, Suite 133, San Francisco
United States of America
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