[Michlib-l] De-Escalation and Active Shooter training at Library of Michigan - FREE

Membiela, Clare (MDE) MembielaC at michigan.gov
Mon Jan 22 09:19:19 EST 2024


The Library of Michigan is c-sponsoring the following training which will be conducted by Dr. Ken Wolf, who also presented at MLA last October. While the training is not specific to libraries, libraries of all types will find it informative!



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This message is being sent as a courtesy to the Center for Workplace Violence Prevention<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3LnRoZWltdC5vcmcvP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSIsImJ1bGxldGluX2lkIjoiMjAyNDAxMTUuODg1NDk3NTEifQ.5wk4s-QtH0kfp-p09UEqHkmSu11LsaeXhgHBYc4iq-o/s/1366448368/br/235213281844-l>, a MIOSHA Consultation Education and Training grantee.

Register for the Feb. 8 Grant-Funded Trainings: Active Shooter Survival & De-Escalation Techniques

Sign up for two FREE workplace violence trainings on Thursday Feb. 8 in Lansing.

These trainings, funded in part by a MIOSHA Consultation Education and Training grant, will focus on helping organizations to understand best practices and develop strategies to prepare, train and survive active shooter and workplace violence incidents.

Active Assailant / Shooter Survival: What is Your Plan?

Feb. 8, 2024, 9:00 a.m. - noon
Michigan Library and Historical Center
702 West Kalamazoo St., Lansing Michigan 48915
CLICK TO RSVP <https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3LnRoZWltdC5vcmcvZXZlbnQtZGV0YWlscy9hY3RpdmUtYXNzYWlsYW50LXNob290ZXItc3Vydml2YWwtd2hhdC1pcy15b3VyLXBsYW4tbGFuc2luZz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkiLCJidWxsZXRpbl9pZCI6IjIwMjQwMTE1Ljg4NTQ5NzUxIn0.AiYBLQGe1nn9C2FTwiOZOWGCUUvs3ZPYHqqVUtE-Crw/s/1366448368/br/235213281844-l>

The analysis of active shooter incidents at malls, manufacturing facilities, healthcare, offices, houses of worship, colleges, schools, and public settings have suggested a need for preventive strategies to increase employee survival. This training will focus on helping employees develop strategies to prepare for, train to survive, and suggested "choices" to consider in active shooter and workplace violence incidents.

The training will discuss Department of Homeland Security (DHS) guidelines of run, hide, fight. Tactical employee self-protection and survival choices will be suggested through analysis of videos of actual active shooter incidents.

Seminar Content:

  *   "Lessons Learned" from past active shooter / assailant incidents
  *   "Best Practices" and Department of Homeland Security / OSHA Guidelines / ASIS Standard.
  *   "Red Flags" - Assessing people of concern:
     *   Who are the "bad guys"?
     *   Behavioral indicators of aggressive people
  *   Developing an Employee "Survival Mentality"
     *   How do "real people" react during "real" active shooter incidents
     *   Fight, Flight, Freeze, Act!
  *   Shots Fired! "The First 30 Seconds"
     *   "Survival choices" - Evade, Barricade, Engage
     *   "Defending" yourself and your space - reacting to intruders
     *   DHS Suggestions of run, hide, fight - disrupting, distracting, engaging the perpetrator
  *   Managing the Aftermath
     *   Reducing employee trauma
  *   Developing a Comprehensive Workplace Violence Prevention Program

This program is co-sponsored by:
Library of Michigan
MIOSHA Consultation Education and Training Division
Center for Workplace Violence Prevention
Incident Management Team

EVENT INFORMATION: Contact the Library of Michigan at 517-335-1516. Daily parking rate at Michigan Library & Historical Center is $5.

Trainer: Dr. Kenneth Wolf<mailto:kwolfphd at theimt.org>  (248) 217-1677

Dr. Kenneth Wolf has conducted violence prevention and threat assessment trainings for a wider range of organizations and industries, including the United States Postal Service, UAW, municipalities, Fortune 500 Companies and more. He assists organizations with developing comprehensive workplace violence prevention programs, trains threat assessment teams, conducts active shooter survival training exercises and designs crisis recovery programs.



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Verbal De-Escalation Techniques with the Difficult Individual

The landscape of work-life stresses has generated many emotions that spill over into the workplace.  Concerns over social unrest, inflation, violence in schools and the workplace, have resulted in feelings of emotional distress, personal problems and anger. Sometimes these feelings of uncertainty are displaced and directed in the form of anger, to employees in various workplace settings. This program will help employees identify potentially distressed individuals and learn verbal diffusion and conflict resolution techniques to de-escalate these encounters.

Feb. 8, 2024, 1- 4 p.m.
Michigan Library and Historical Center
702 West Kalamazoo St., Lansing Michigan 48915
CLICK TO RSVP <https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3LnRoZWltdC5vcmcvZXZlbnQtZGV0YWlscy92ZXJiYWwtZGlmZnVzaW9uLWRlLWVzY2FsYXRpb24td2l0aC10aGUtZGlmZmljdWx0LWluZGl2aWR1YWwtbGFuc2luZz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkiLCJidWxsZXRpbl9pZCI6IjIwMjQwMTE1Ljg4NTQ5NzUxIn0.aAqCZqV7gbo6NgT1DI19QqvJbszeGSVTD7QxOPjHJbY/s/1366448368/br/235213281844-l>

Program Topics:

1. The Landscape of Work-Life Stresses

2. Orchestrating "Difficult" Conversations with Upset People

  *   Customer Service Considerations
  *   Office/ Work Environments
  *   The Angry/Entitled Patron
  *   The Emotionally Distraught Person
  *   In Community Settings
  *   Co-Workers/Contractors

3. Identifying the Potentially Aggressive Person

  *   Affective versus Predatory Violence
  *   Behavioral Indicators of the Potentially Aggressive Customer / Individual
  *   Pre-Attack Indicators: Verbal / Non-Verbal Cues

4.  Verbal Diffusion -De-Escalation Strategies

  *   Stages of Conflict Resolution
  *   "Rules of Engagement" with Challenging and Distressed People
  *   ABCs of Verbal Diffusion
  *   Active Listening Skills
  *   Empathic Communications
  *   Setting Limits
  *   "Scripts" to Communicate with Upset People
  *   Assessing and Managing Threats
  *   Monitoring Your Personal Safety
  *   "Exit Strategies" in Unsafe Situations

This program is co-sponsored by:
Library of Michigan
MIOSHA Consultation Education and Training Division
Center for Workplace Violence Prevention
Incident Management Team

EVENT INFORMATION: Contact the Library of Michigan at 517-335-1516. Daily parking rate at Michigan Library & Historical Center is $5.

Trainer: Dr. Kenneth Wolf<mailto:kwolfphd at theimt.org>  (248) 217-1677

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Clare D. Membiela, MLS, J.D.
Library Law Consultant
Library of Michigan
MembielaC at michigan.gov<mailto:MembielaC at michigan.gov>
517-335-8132

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