[Michlib-l] Job Opening: Circulation Specialist, Part-time

[Caryn Noel]

Please forward to your respective lists as you see fit. Thank you
in advance, Caryn

*Circulation Specialist*



*Reports to*: Head of Circulation

*Hours*: 15-20 per week, includes evenings and weekends

*Wages: *$17.00 per hour

*Benefits:* Vacation Time, Personal Time, Sick Time, Paid Holidays,
Employee Assistance Program

*Classification: *Union represented



The Ferndale Area District Library is seeking a creative and enthusiastic
Circulation Specialist to join our team. The ideal candidate should have
excellent interpersonal skills, a passion for customer service, and be
committed to equity and inclusion while serving a diverse community.

Be the first to see all of the new releases in books, movies, and music!
Applicants with non-library customer service experience are encouraged to
apply.





*Job Responsibilities include:*



●        Checking in/out of library materials

●        Processing interlibrary loan materials and deliveries

●        Answer patron queries in person and via telephone, including
creating and modifying library patron records, addressing patron record
issues, and renewing items

●        Ability to exercise judgment in the performance of tasks

●        Assisting patrons in operating machines such as photocopiers, fax,
scanners, and computers

●        Aiding patrons in the retrieval of holds

●        Assist in the training of other circulation and library staff

●        Issuing library cards; responsible for accuracy in library patron
records; maintaining strict confidentiality of operations and records as
dictated by the MI Library Privacy Act.

●        Provides friendly and helpful public service to Library patrons of
all ages

●        Duties may include cash handling and searching for missing library
materials

●        Help maintain a clean, safe facility, and a productive, organized
work environment

●        Other duties of comparable level of difficulty and responsibility
as required





*Desired Qualities include:*

●        Enthusiasm and commitment to public service excellence

●        Strong attention to detail

●        Ability to remain calm in high traffic, fast-paced environment

●        Ability to maintain effective interpersonal relationships with
library patrons and deal tactfully with the public; ability to speak and
write effectively; cooperate effectively with co-workers

●        Be self-motivated and able to exercise initiative and independent
judgment; possess appropriate computer skills



*Preferred Skills include:*

●        Previous customer service experience (library, hospitality, retail)

●        Experience with Google App Suite (Drive, Gmail, Docs, Calendar)

●        Experience with retail computer systems, cash registers, office
equipment





*Education and Experience Requirements:*

●        High School diploma/GED plus six months of related experience and
training which provides the required knowledge, skills & abilities.





*Physical demands and working conditions:*



*The physical demands herein are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential job functions.*





*Environment:  *Library environment; extensive public contact.



*Mobility:*  Sufficient mobility to work in a library setting; operate
office equipment.



*Vision:*  Vision sufficient to read small print, computer screens, and
other printed documents.



How to Apply / Contact

Please submit a resume, cover letter, three professional references
and a completed
employment application
<https://fadl.org/sites/default/files/About%20Us/fadl-employment-app-fillable%202024.pdf>
as
a single PDF document to caryn at fadl.org by end of day on Wednesday, March
29th. Only electronic submissions will be accepted.
-- 
Caryn Noel, MLIS (she/her)
Head of Circulation
Ferndale Area District Library
caryn at fadl.org / 248-546-2504
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