[Michlib-l] Free PCI Webinars - October 2024

[Wartella, Becky (MDE)]

Greetings!

Are you looking for free, high-quality continuing education on a wide range of professional topics? Check out the People Connect Institute (PCI) webinars now available to the Michigan library community. The Library of Michigan provides access to the PCI live webinars for all Michigan library staff. PCI Webinars uses the Zoom platform.


  *   Handling New and Awkward Customer Behaviors<https://libraryofmichigan.app.neoncrm.com/np/clients/libraryofmichigan/event.jsp?event=6245>
October 23 at 12:30pm
  *   Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers<https://libraryofmichigan.app.neoncrm.com/np/clients/libraryofmichigan/event.jsp?event=6246>
October 23 at 2pm
  *   The Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction<https://libraryofmichigan.app.neoncrm.com/np/clients/libraryofmichigan/event.jsp?event=6247>
October 23 at 3:30pm
  *   Succeeding with Community Partnerships<https://libraryofmichigan.app.neoncrm.com/np/clients/libraryofmichigan/event.jsp?event=6248>
October 30 at 2pm
Are you or your staff looking to develop your skills with professional development opportunities either in or out of state? The Library Continuing Education Stipend program<https://www.michigan.gov/libraryofmichigan/libraries/ce/scholarships/library-continuing-education-stipend-program> can support travel and registration costs by providing financial support for library staff continuing education.

To find the full array of training and continuing education opportunities supported and offered by the Library of Michigan visit the Continuing Education site at Michigan.gov/LibraryCE<https://www.michigan.gov/libraryofmichigan/libraries/ce> Links to WebJunction, United for Libraries, the LM CE calendar<https://www.michigan.gov/libraryofmichigan/libraries/ce/intro/lm-continuing-education-opportunities>, and the Niche Staff Skills Academy<https://my.nicheacademy.com/staffskills> can all be found there.

Questions about LM Training? Contact me at Wartellab at Michigan.gov<mailto:Wartellab at Michigan.gov>.

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.



Thank you,

Becky Wartella
Department of Education
Library of Michigan
702 W. Kalamazoo St.
Lansing, MI 48909
Call me on Teams<https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWM2N2YwYzgtNWQwMi00NzgwLTkxOGEtZjgxYWUwMmQyODkw%40thread.v2/0?context=%7b%22Tid%22%3a%22d5fb7087-3777-42ad-966a-892ef47225d1%22%2c%22Oid%22%3a%2254246c87-6aa2-4afe-ad5b-2a6a60a8d418%22%7d>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20241022/27a60c4a/attachment.html>