[Michlib-l] Niche Academy Webinar (free): The New Basics of Professional Customer Service

Wed Sep 25 08:09:01 EDT 2024

In this free webinar, Andrew Sanderbeck shares tips on creating professional customer service expectations for your organization.
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You are invited to join the free webinar:
The New Basics of Professional Customer Service
Wed Oct 9 at 2:00 pm US Eastern, 11:00 am US Pacific

The landscape of what customers expect in professional customer service from organizations continues to change at a frantic pace. What was "good enough" yesterday, likely is "bad enough" to lose a customer today. While we can't ignore the impact and benefits of the online experience and their impact on how customers view "human-less service", the need for organizations to provide professional customer service experiences continues to differentiate the organizations that create loyal customers and fans, versus those that get-by, survive and potentially even fail.

Join Andrew Sanderbeck for this interactive and informative program exploring two critical customer service competencies:
Professional customer service expectations from the eyes of the customer and;

A road map to creating new internal professional customer service expectations for your organization

If you're interested but not able to attend the live webinar, go ahead and register. We'll send a recording to all registrants after the fact.
[Register Now]<https://www.nicheacademy.com/e3t/Ctc/F9+113/c39Mx04/VWcPph48cv5jV5fTDC5gVZ01W5SJqyG5lnNxFN824DBj5VsrlW95jVnq6lZ3mgN7TgLxpJVfl7W4x89W25v2N6vVG7wjf5Pp8lvV1NQd27xFCxfW5SZx7p6JtGBRW6XsXry64rXWDW9jlDtH7PlVP8W55L1w52dZT9wW12Nj_H2-BwltW6mqhcH5T63bVW7ly2K07D-nlzW2ZMPGv58YkHZW92cvQ-5dfKC0W8vGnVw8NByJDW2RW8nJ2CP3TPW1WZrY35kNrkbW7DmF6f7Y55vVW4QkXwv8YCynGVFnQb360gsFnW68hhyG68JszrW7VT5lq4zK6xzW6sJlXm3TRPJDW2FF_yc3RNTzwW4BXPmc3pM71KVSktpM2F9X_DN9dyP65hYGNqW2JSdyN8xY4sWW8JBFRd4vkx3yVH061g31dB7hW3Z49cY1b70N1W23ghCZ3hzwW4W85z-zB2b_xKmW4cQ_pP17KS3xW3PX9r42q0ZWqW2qJRsf2rtqztW6Nzfdf7M7tdqW3jNB0s3FbpvBN2KFfqBHdn8HV4F6kB1Y-lfSW3R20NV44fBqjW3mpjY211zsQPW1vDmKq2TJ5_8W4dW22h6SvMM3W425n_w3LzbWsW43tNHn4S6-rHW3NcN921PB42Df6mkF8004>
Regards,

Julie Edwards | Niche Academy
Librarian & Instructional Designer
139 N Hunters Grove Ln #308
Lehi UT, 84043
Webinar at nicheacademy.com<mailto:Webinar at nicheacademy.com>

Niche Academy   139 N Hunters Grove Ln #308    Lehi,  UT   84043   USA

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