[Michlib-l] Employment Opportunity: IT Specialist (West Bloomfield Library)

[Jeff Crocker]

POSITION:

Information Technology Support Specialist II. Full-time (35 hours per week)


QUALIFICATIONS:

   - Degree in a relevant field or a combination of relevant education and
   experience
   - In-depth knowledge of computer hardware, software, and networks
   - Excellent communication skills and positive public service commitment
   - Experience with helpdesk and technical support work
   - Demonstrated ability to troubleshoot equipment, systems, and software
   - Experience teaching others how to use and troubleshoot technology
   - Project management experience
   - Experience providing IT services in a public library setting is highly
   desirable


RESPONSIBILITIES:

   - Responsible for system-wide network equipment, including the servers,
   workstations, peripherals, software, etc.
   - Provides system administration and maintenance for Windows-based
   multi-server environment (DNS, DHCP, file sharing, active directory, etc.)
   - Responsible for upgrades, maintenance and troubleshooting of software
   and hardware
   - Maintains integrity of the system using appropriate security measures
   - Creates, updates, and maintains inventory records for all software and
   hardware
   - Contributes to a positive working environment and organizational unity
   by courteously, positively, and proactively communicating with colleagues,
   supervisors, and library patrons

See:
https://wblib.org/wp-content/uploads/2025/01/Job-Description-IT-Support-Specialist-II-Jan-2025.pdf
for additional information regarding qualifications and responsibilities.


WAGES & BENEFITS:

$52,143 - $74,365 per year, depending on qualifications

Medical with prescription, dental, optical, disability and life insurance
coverage; defined contribution plan; additional voluntary deferred
compensation plan; employee assistance plan; vacation; holiday; personal
and sick leave.


APPLICATION:

Applications due Friday, January 31, 2025. Interviews will take place
February 10-21.

Anticipated start date is late March or early April. Cover letter, resume,
online application form, and three professional work-related references.
Submit online at https://wblib.org/about/employment-volunteering/


Jeff Crocker
Associate Library Director
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