[Michlib-l] [Employment Opportunity] IT Library Assistant I (Computer Help Desk)

[BTPL Careers]

Greetings--

The Bloomfield Township Public Library is seeking a professional and resourceful Library Assistant I to provide support to patrons at the Computer Help Desk. Bloomfield Township Public has a service population of 44,000+ people. There is strong community support for the Library and its collections, services and programs offered. Technology is integrated into Library services. The successful candidate will have a strong commitment to providing quality service to the staff and the public and the desire to work in a collaborative, team environment.

POSITION TITLE:                 IT Library Assistant I (Computer Help Desk)
DEPARTMENT:                     IT, reporting to IT Department Head
HOURS:
Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time
and one-half in addition to the 15-hour schedule.

WAGE & BENEFITS:
$18.56- $25.99 per hour, per hour with increase possible upon successful completion of three-month orientation. Sick time. Employee assistance program (EAP).

RESPONSIBILITIES:
DIRECT PUBLIC SERVICE:

  *   Provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab
  *   Monitors and assists with the proper use of study rooms
  *   Demonstrates and provides one-on-one instruction to Library visitors in the use of copiers and computers in Computer Center
  *   Directs Library visitors to appropriate public service desks
  *   Provides A/V support in the absence of IT Assistants


INDIRECT PUBLIC SERVICE:

  *   Follows Computer Center opening and closing procedures
  *   Maintains and troubleshoots computer and copier equipment in the Computer Center and Library
  *   Maintains inventory of supplies
  *   Assists in the implementation of Library policies and procedures

For more information, see attached or go to the library website, below my signature.

Best Regards,
Linden Godlove
Administrative Assistant
Bloomfield Township Public Library

See all of our open positions here: https://btpl.org/employment/
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