[Michlib-l] Patron returns cigarette smoke-tinged books; consequences?

[aldenlib at torchlake.com]

Hello all,

A patron returned five books today that smell pretty smoky. This is the 
third time in a few months. There's nothing in our policy that deals 
with this directly. A circulation policy states: Materials damaged or 
lost by a patron must be replaced by the patron.

Have you dealt with this before? Have you talked to the patron, which I 
will do; and when, if you do so, do you declare the item damaged and the 
patron responsible for paying for the item/s?

Thanks!

-- 
_Susan Riegler_

Susan Riegler, Director

Alden District Library

231/331-4318
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