[Michlib-l] Patron returns cigarette smoke-tinged books; consequences?
aldenlib at torchlake.com
aldenlib at torchlake.com
Mon Mar 3 14:37:50 EST 2025
Hello all,
A patron returned five books today that smell pretty smoky. This is the
third time in a few months. There's nothing in our policy that deals
with this directly. A circulation policy states: Materials damaged or
lost by a patron must be replaced by the patron.
Have you dealt with this before? Have you talked to the patron, which I
will do; and when, if you do so, do you declare the item damaged and the
patron responsible for paying for the item/s?
Thanks!
--
_Susan Riegler_
Susan Riegler, Director
Alden District Library
231/331-4318
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