[Michlib-l] Patron computer management software

[Laura Hauch]

I know this question gets periodically asked (even by myself 4 years ago),
but we are finally going to upgrade our patron computers this summer and
are looking for recommendations for time management software.

We don't need print management- our printer is set up for Papercut. We
don't even need the option for reservations as computer usage is down from
years ago and we rarely have anyone waiting. We're looking for a program
that will lock PCs until a patron logs in with their library card or a
guest pass, will block cardholders who don't have computer permissions,
will automatically log a patron off when their time expires, will
automatically shut down at the end of the night, and will give me usage
reports. Being able to view a patron's screen would be a bonus.

What does your library use, and how do you like it? What is support like-
are they responsive? Easy to work with?

Has anyone recently worked with Librarica's CASSIE? Our previous IT person
worked with them a decade ago and had nothing good to say about the setup
process or their support, but it's been quite a while and staff and
technology change.

I'm also interested in mConsole, but have been having trouble getting a
hold of them, and that doesn't bode well.

I appreciate any opinions! I can collect and share replies if anyone is
interested.


*Laura Hauch*

Collection and IT Coordinator

Buchanan District Library

128 East Front Street

Buchanan, MI 49107

269-695-3681

269-695-0004 Fax

www.buchananlibrary.org
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