[Michlib-l] Summary of Damaged Items Responses

[Tracie Alger]

The most common responses:

*         Take a digital picture and toss the damaged item. One clever response was to include this picture in a letter to the patron.

*         Put the damaged, especially if liquid damaged, in a plastic bag and hold from 1 to 6 months.

*         Have a clause in policy to address hygienic, mold or health hazard, that these items will have their picture taken and disposed of immediately.

*         Send a letter detailing the damage and the item. This provides proof the patron was contacted.

*         Most respondents stated their library did not have a formal policy.

Best regards,

Tracie Alger
Assistant Director
Big Rapids Community Library
Serving Big Rapids and surrounding areas at FLITE
1010 Campus Drive
Big Rapids, MI 49307
231-796-5234

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