[Michlib-l] Materials Recovery/Fine Collection Options

Kelly Bennett kelly at ferndalepubliclibrary.org
Thu Feb 13 13:00:16 EST 2014


We here at Ferndale use Unique Management Services. A fair number of
Library Network Libraries (the main cooperative in Oakland and Wayne
Counties) use them, too. We've had good results and most of the work is
done at Unique. We are charged a $7.50 fee for each record forwarded to
them and we pass that fee along to each patron who is referred. They have a
budget-neutral policy.


On Thu, Feb 13, 2014 at 12:26 PM, LTDL <lyonslib at hotmail.com> wrote:

> Hi all,
>
>
>
> We're having a major issue at our library with unreturned materials and
> collecting fines from patrons. At the moment, we're just making phone calls
> and sending letters to patrons, which obviously aren't the most effective
> options at getting our books or our money back. Does anyone here recommend
> some relatively inexpensive solutions to this problem?
>
>
>
> Thank you for your time,
>
> Allison Ferguson
>
> Director
>
> Lyons Township District Library
>
> (989) 855-3414
>
> lyonslib at hotmail.com
>
> _______________________________________________
> Michlib-l mailing list
> Michlib-l at lists.mcls.org
> http://lists.mlcnet.org/mailman/listinfo/michlib-l
>
>
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