[Michlib-l] Novi Public Library Employment Opportunity - Support Services Supervisor

[Marcia Dominick]

Posting:
Position:         Support Services Supervisor, Permanent Part-Time

Job Duties:

*         Assists Head of Support Services in supervising the department and staff and in developing policies and procedures; assists with hiring, training, and supervising of Clerks and Shelvers, including staff evaluations, scheduling, and timecards.  Schedules and maintains appropriate staffing levels within the Support Services Department.

*         Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists Library patrons while employing the Library's and City of Novi's customer service principles.

*         Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions.

*         Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on current Library policies and procedures; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner.

*         Responsible for the overall maintenance and orderliness of the Library's collections, display areas, and department areas.  Supervises the opening and closing procedures for the Support Services Department.

*         Assists in accomplishing the Library's and the Support Service Department's goals.

*         Assists, as assigned, with department volunteers; ordering of supplies and managing budget; processing mail; monitoring and posting information on public bulletin boards; and patron account database maintenance.

*         Assists, as assigned, to supervise and perform Outreach Services duties.  Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads and unloads materials from carts.

*         Assists, as assigned, to supervise and perform Technical Services duties.  Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials.

*         Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons.

*         Performs other duties as assigned.

Job Requirements:

*         High school diploma or equivalent required; Bachelor's Degree preferred.

*         One year of supervisory experience required.

*         Knowledge of alphabetical, numerical, and decimal systems of arrangement.

*         Proficient in MS Office, Internet browsers, and other computer related technology.

*         Ability to take direction willingly and easily adaptable to change.

*         Enthusiastic, positive, friendly and approachable.

*         Strong attention to customer service.

*         Strong obligation to confidentiality.

*         Strong organizational skills and attention to detail.

*         Strong verbal, written, and interpersonal communication skills.

*         Physical mobility, vision, hearing, and manual dexterity essential.


*         Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.

Hours:  19 hours per week

*         Wednesday, 3 - 9 p.m.

*         Thursday, 3 - 9 p.m.

*         Saturday, 11 a.m. - 6 p.m.

Salary:  $12.73 per hour

Benefits: None

Application:

*         Resume, cover letter, and application required.

*         Available at http://www.novilibrary.org/AboutUs/Employment.asp

*         Send to: Marcia Dominick, Administrative Assistant

   Novi Public Library

   45255 W. Ten Mile Rd.

   Novi, MI   48375

*         E-mail: mdominick at novilibrary.org<mailto:mdominick at novilibrary.org>

Deadline:  Sunday, September 11, 2016
Regards,
Marcia Dominick


[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]Marcia Dominick | Administrative Assistant
Novi Public Library |45255 West Ten Mile Road | Novi, MI  48375
Phone 248-869-7211|Fax 248-349-6520
www.novilibrary.org<http://www.novilibrary.org/>
Inform. Inspire. Include.

From: konica
Sent: Tuesday, August 30, 2016 7:33 PM
To: Marcia Dominick
Subject: Message from KMBT_C454e


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20160830/36e4c741/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 37002 bytes
Desc: image001.jpg
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20160830/36e4c741/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 2604 bytes
Desc: image003.jpg
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20160830/36e4c741/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: SKMBT_C454e16083018330.pdf
Type: application/pdf
Size: 673270 bytes
Desc: SKMBT_C454e16083018330.pdf
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20160830/36e4c741/attachment.pdf>