[Michlib-l] Novi Public Library Employment Opportunity - Support Services Clerk

Marcia Dominick MDominick at novilibrary.org
Mon Oct 31 15:46:32 EDT 2016

Employment Opportunity:
Position:         Support Services Clerk, Permanent Part-Time

Job Duties:

*         Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists Library patrons while employing the Library's and City of Novi's customer service principles.

*         Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; troubleshooting and maintenance operations of the AST System; answering main phone, directing calls, and making public address announcements as needed; and registering cash, check, and credit card transactions.

*         Adapts and responds to multiple priorities, interruptions, and demands; retains knowledge and stays up-to-date on current Library policies and procedures; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner.

*         Assists with opening and closing procedures for the Support Services Department.

*         Assists with the overall maintenance and orderliness of the Library's collections, display areas, and department areas.

*         Assists in accomplishing the Library's and the Support Service Department's goals.

*         Assists, as assigned, to perform Outreach Services duties.  Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads and unloads materials from carts.

*         Assists, as assigned, to perform Technical Services duties.  Performs acquisitions duties, cataloging, MARC record maintenance, materials processing and maintenance, and processing of ILL and MeLCat materials.

*         Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons.

*         Performs other duties as assigned.

Job Requirements:

*         High school diploma or equivalent required; Bachelor's Degree preferred.

*         Knowledge of alphabetical, numerical, and decimal systems of arrangement.

*         Proficient in MS Office, Internet browsers, and other computer related technology.

*         Ability to take direction willingly and easily adaptable to change.

*         Enthusiastic, positive, friendly and approachable.

*         Strong attention to customer service.

*         Strong obligation to confidentiality.

*         Strong organizational skills and attention to detail.

*         Strong verbal, written, and interpersonal communication skills.

*         Physical mobility, vision, hearing, and manual dexterity essential.

*         Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.

Hours:  19 hours per week

*         Monday, 9 a.m. - 2 p.m.

*         Tuesday, 4 p.m. - 9 p.m.

*         Wednesday, 9 a.m. - 2 p.m.

*         Alternating Friday/Saturday, 9:30 a.m. - 1:30 p.m.

Salary:  $10.52 per hour

Benefits: None


*         Resume, cover letter, and application required.

*         Available at http://www.novilibrary.org/AboutUs/Employment.asp

*         Send to:           Marcia Dominick, Administrative Assistant

           Novi Public Library

           45255 W. Ten Mile Rd.

           Novi, MI   48375

*         E-mail: mdominick at novilibrary.org<mailto:mdominick at novilibrary.org>

Deadline:  Monday, November 14, 2016, 6 p.m.

Marcia Dominick

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]Marcia Dominick | Administrative Assistant
Novi Public Library |45255 West Ten Mile Road | Novi, MI  48375
Phone 248-869-7211|Fax 248-349-6520
Inform. Inspire. Include.

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