[Michlib-l] Handling Faxes

[Stanczak, Cindy]

We do not have self-service, but it's something we've been looking in to.
Frankly, given our experience with our self-serve copier, I'm not sure how
much staff time self-serve would save.

We keep the fax machine at the front desk and process faxes for patrons.
 $0.50/first page, $0.25/every page thereafter, no charge for the cover
page, which we also offer free of charge.  Fax service is heavily utilized
by our community.

Cynthia Stanczak
Library Director
Albion District Library
501 S. Superior St.
Albion, MI  49224
(517) 629-3993

Albion District Library: Transforming Minds, Changing Lives.
Proudly serving our community since 1919.
Online at www.albionlibrary.org, or find us on Facebook!

On Tue, Sep 27, 2016 at 3:25 PM, Jaema Berman <jberman at tln.lib.mi.us> wrote:

> Dear Colleagues, I'm doing a survey to find out how other libraries handle
> faxes.
> 1. Do you have self service?
> 2. Do you keep the fax machine behind the service area where only staff
> can process it?
> 3. Do you keep the fax machine in a public area and give patrons a choice
> of whether they want to do it themselves or get help with it?
> 4. Any other configurations of fax service?
>
> Thanks for your input!
> Jaema
>
>
>
> --
> Jaema Berman
> Director
> Addison Twp. Public Library
> 1400 Rochester Rd.
> Leonard, MI 48367
> Phone: 248-628-7180
> Fax: 248-628-6109
> http://www.addisontwp.michlibrary.org
>
> “Today a reader, tomorrow a leader.”
> Margaret Fuller
> 1810-1850
> Some books are to be tasted, others to be swallowed, and some few to be
> chewed and digested. ~ Francis Bacon
>
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