[Michlib-l] Patron Problem

[WAY Carol DeBoer]

I am not a Director but I can tell you that you need to have a policy in 
place before you can ban anyone from the library. It does not need to be 
specific to PTSD, but should include what you expect for acceptable behavior 
and/or non-acceptable behavior. Then when he does not comply you may ask him 
to leave. If he is a threat to staff or patrons you may need to get your 
local law enforcement involved. Also, check with your lawyer.

Hope this helps!

Carol DeBoer
Circulation Supervisor
Henika District Library
149 S. Main
Wayland, MI  49348
269-792-2891
waycd at henikalibrary.org

---------- Original Message -----------
From: stephanie daniels <daniels55 at yahoo.com>
To: Michlib-l <michlib-l at mcls.org>
Sent: Fri, 17 Feb 2017 15:45:32 +0000 (UTC)
Subject: [Michlib-l] Patron Problem

> Dear Library Directors,
> Can you ban a patron from using the library. This is a person who 
> has PTSD and says that the government is watching him. He says that 
> he is discriminated against by everyone and wears a sign on his back 
> saying stop discrimination. When he is in the library everyone is 
> uneasy including other patrons.
> 
> Regards,S. DanielsHartford Public Library
------- End of Original Message -------