[Michlib-l] Novi Public Library Employment Opportunity - Support Services Supervisor (Outreach) - Full Time

[Marcia Dominick]

*EMPLOYMENT OPPORTUNITY:*



*Position: Support Services Supervisor (Outreach), Permanent Full Time*



*Direct Job Responsibilities:*

·         Direct Supervisor for 10 Shelvers and 1 Delivery Driver.

·         Manages Outreach Team connections with Activities Directors of
local senior facilities, including scheduling regular Activities Directors
meetings, orienting new Activities Directors to Library Outreach services
and other programs of interest and providing library tours to senior
facilities residents.

·         Manage new Outreach Team Lending Library Project for Support
Services, including (1) acting as Lending Library Launch Committee Liaison;
assisting with the preparation of the Lending Library collection, with
launch marketing and community educational opportunities for this new
technology and satellite branch of the Library, and assisting with launch
day planning and activities; and (2) supervising the Lending Library daily
operations and weekly deliveries, including operating the Library vehicle
and loading and unloading materials from bins and carts.

·         Handle general Outreach Team communications, including organizing
regular Outreach Team meetings throughout the year as needed, providing
agendas and minutes to Outreach staff, regularly updating the Outreach
manual, and maintaining open communications with the Outreach staff, fellow
Outreach Supervisor, and Outreach Librarian.



*General Supervisor Responsibilities:*

·         Assists Department Head with hiring and training of new employees.

·         Assists Department Head in supervising the Support Services
Department staff including developing policies and procedures, conducting
staff evaluations, maintaining timecards, and scheduling and maintaining
appropriate staffing levels within Support Services.

·         Performs all duties assigned in the ILS Module accurately and
efficiently; problem solves patron and catalog issues; assists staff with
problem solving; assists Library patrons while employing the Library’s and
City of Novi’s customer service principles.

·         Performs workroom duties and other tasks as assigned, including
sorting and loading carts for shelving; shelving of materials; shelf
reading; processing holds, returns, and other materials from delivery;
material processing and maintenance; troubleshooting and maintenance
operations of the AST System; and registering cash, check, and credit card
transactions.

·         Adapts and responds to multiple priorities, interruptions and
demands; communicates effectively with patrons, co-workers, and
professional colleagues; resolves problem situations and collaborates
across departments in a positive manner.

·         Retains knowledge and stays up-to-date on current Library
policies and procedures.

·         Responsible for the overall orderliness of the Library’s
collections, display areas, and department areas.  Supervises the opening
and closing procedures for the Support Services Department.

·         Performs other duties as assigned.



*Job Requirements:*

·         High school diploma or equivalent required; Bachelor’s Degree
preferred.

·         One year supervisory experience required.

·         One year library experience required.

·         Knowledge of alphabetical, numerical and decimal systems of
arrangement.

·         Proficient in MS Office, Internet browsers, and other computer
related technology.

·         Ability to take direction willingly and easily adaptable to
change.

·         Enthusiastic, positive, friendly and approachable.

·         Strong attention to customer service.

·         Strong obligation to confidentiality.

·         Strong organizational skills and attention to detail.

·         Strong verbal, written, and interpersonal communication
skills.

·         Physical mobility, vision, hearing, and manual dexterity
essential.

·         Ability to operate a full size vehicle.

·         Maintain physical condition necessary for sitting, standing,
bending, and/or walking for extended periods of time; stooping; crouching;
reaching; carrying books or boxes of books; pushing book carts; seeing;
keyboarding; using the telephone; lifting, pushing, pulling or carrying
objects weighing up to 50 pounds; push or pull with wheeled cart up to 500
pounds; operating assigned equipment; picking up litter; spreading ice melt.

·         Evening, weekend, and some holiday hours are required.



*Hours:  *40 hours per week

·         Sunday,           9:30 a.m. – 6 p.m.

·         Monday,          12:30 p.m. – 9 p.m.

·         Tuesday,          8:30 a.m. – 5 p.m.

·         Wednesday,    8:30 a.m. – 5 p.m.

·         Thursday,         12:30 p.m. – 9 p.m.



*Salary:*  $29,762.00 annually



*Benefits:*

·         Vacation, personal business, sick time and holiday

·         Health, vision, dental and life insurance

·         Retirement plan



*Application:  *

·         Resume, cover letter and application required

·         Available at
http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx

·         Send to: Marcia Dominick, Administrative Assistant

   Novi Public Library

   45255 W. Ten Mile Rd.

   Novi, MI   48375

·         E-mail: mdominick at novilibrary.org



*Deadline:*  Friday, July 20, 2018 at 5 p.m.





[image: Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: New Logo 1 inch rgb for web]*Marcia Dominick* |
Administrative Assistant

Novi Public Library |45255 West Ten Mile Road | Novi, MI  48375

Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204

www.novilibrary.org

*Inform. Inspire. Include.*
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