[Michlib-l] Library Orientation Packets, Programs

[Dillon Geshel]

Hi all,

Here is a summary of the responses I received last week, when I asked
Michlib-l what sort of orientation programs or packets libraries are
offering to new card holders. Two libraries responded:


*Troy Public Library* When patrons register for a new library card we give
them a welcome packet.  Included in the welcome packet are a welcome letter
from Cathy, information about the Friends of TPL (which includes a coupon
to the used book store), a flyer that our marketing team put together about
e-resources available at the library, calendars for the coming month from
our youth department, teen department and adult services department, a TPL
magnet with hours, website and phone numbers, and an information card that
lists loan periods, fines and fees and instructions on how to log into
their account online.

*Canton Public Library*
Our Circulation Assistants have developed a script that they repeat when
issuing new library cards, explaining services and information about the
library. They also offer a handful of printed materials including: a folded
brochure “Patron Guide to the Canton Public Library”, created by our
marketing people, that lists general facts about the library and how to go
about using our services; a magnet printed with our website information,
phone number and hours; a map of the library printed on the reverse side of
our borrowing schedule, and a coupon for a free book from our used book
store.  I have had staff suggest an orientation for new patrons, but we
haven’t moved in that direction.

I also have copies of the packets, as the libraries were kind enough to
send them to me! If you'd like to see their packets, I can send photos, but
I think you'll need to contact me off list to send attachments.

Thanks!

Dillon
-- 
Dillon Geshel
Library Director
Portage Lake District Library
58 Huron Street, Houghton MI
(906)-482-4570 x2

Visit our website at www.pldl.org
Like our FB page at facebook.com/pldl.org


*The Mission of the Portage Lake District Library is to inspire our diverse
community to discover, imagine and connect. Our Vision is an educated,
connected community of readers, learners, doers and dreamers.*
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