[Michlib-l] Question about handling money

[Anita Chouinard]

Thank you for all everyone's input. This was very helpful!

Anita

On Thu, Dec 19, 2019 at 10:07 AM Anita Chouinard <achouinard at tadl.org>
wrote:

> Hi All,
>
> Recently it has come up that the same staff receiving payments for fines
> and fees shouldn't be the same staff who can also forgive those same fines
> and fees. In our library it is all centralized at our Circ desk, and our
> Circ staff deals with all monetary transactions. It has never been an issue
> before, but now our Business Manager thinks it could become one for our
> auditors. I feel it would be a major inconvenience to our patrons if we
> have to find another staff person to witness the transaction everytime we
> forgive a fine. Looking for feedback to see what other libraries do.
>
> Thank you,
>
> Anita Chouinard
> Circulation Coordinator
> Traverse Area District Library
>
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