[Michlib-l] Novi Public Library Employment Opportunity - Support Services Clerk, 18-hour position

[Marcia Dominick]

*Please join our excellent team at the Novi Public Library.  We are the
only Library in Michigan who has achieved the QSAC Excellence Award through
the State of Michigan.  Our team is dedicated to connecting with our
diverse community with excellent resources and services through our motto
of Inform. Inspire. Include.*



*EMPLOYMENT OPPORTUNITY*

*Position: Support Services Clerk (Customer Service), Permanent Part-Time*



*Primary Duties & Responsibilities:*

·         Performs all duties assigned in the ILS Module accurately and
efficiently; problem solves guest and catalog issues.

·         Performs workroom duties and other tasks as assigned, including
sorting and loading carts for shelving; shelving of materials; shelf
reading; processing holds, returns, and other materials from delivery;
troubleshooting and maintenance operations of the AST System; answering
main phone, directing calls, and making public address announcements as
needed; and registering cash, check, and credit card transactions.

·         Adapts and responds to multiple priorities, interruptions, and
demands; retains knowledge and stays up-to-date on current Library policies
and procedures; communicates effectively with guests, co-workers, and
professional colleagues.

·         Assists with opening and closing procedures for the Support
Services Department.

·         Assists with the overall maintenance and orderliness of the
Library’s collections, display areas, and department areas.



*Job Requirements:*

   - High school diploma or equivalent required; Bachelor’s Degree
   preferred.
   - Knowledge of alphabetical, numerical, and decimal systems of
   arrangement.
   - Proficient in MS Office, Internet browsers, and other computer related
   technology.
   - Enthusiastic, positive, friendly, self-motivated, creative and
   approachable.
   - Dedicated to providing positive customer service.
   - Dedicated to public service.
   - Values diversity in the workplace and in the community.
   - Strong obligation to confidentiality.
   - Strong organizational skills and attention to detail.
   - Excellent verbal, written, and interpersonal communications skills.
   - May require a valid Michigan driver’s license based on assignment.
   - Ability to speak multiple languages helpful.
   - Physical mobility, vision, hearing, and manual dexterity essential.

·         Maintain physical condition necessary for sitting, standing,
bending, and/or walking for extended periods of time; stooping; crouching;
reaching; carrying books or boxes of books; pushing book carts; seeing;
keyboarding; using the telephone; lifting, pushing, pulling or carrying
objects weighing up to 50 pounds; push or pull with wheeled cart up to 500
pounds; operating assigned equipment; picking up litter; spreading ice melt.

   - Evening, weekend, and some holiday hours are required.



*Hours:  *18 hours per week

·         Sunday, 12 – 6 p.m.

·         Thursday, 9 a.m. – 2 p.m.

·         Alternating Friday/Saturday, 11 a.m. – 6 p.m.



*Salary:*  $11.56 per hour



*Benefits:* None



*Application:  *

·         Resume, cover letter, and application required.

·         Available at
https://novilibrary.org/About-Us/Employment-Volunteering.aspx

·         Send to:           Marcia Dominick, Administrative Assistant

           Novi Public Library

           45255 W. Ten Mile Rd.

           Novi, MI   48375

·         E-mail: mdominick at novilibrary.org



*Deadline:  *Thursday, August 1, 2019, 5 p.m.





[image:
https://drive.google.com/uc?export=view&id=1a1hecCo_tHMMH0i3Pb03DPoNkUQOHx4x]

*Marcia Dominick* | Administrative Assistant

Novi Public Library 45255 W. Ten Mile Rd. Novi MI 48375

*Phone:* 248-869-7211*|Fax:* 248-349-6520 *|Office:* 248-869-7204

www.novilibrary.org

*Inform.  Inspire.  Include.*

*City of Novi Celebrating 50 Years of Excellence 1969-2019*
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