[Michlib-l] Job Opening: Systems Clerical Assistant (Computer Help Desk) - Closes 4/15

[BTPL Careers]

Greetings---

The Bloomfield Township Public Library is seeking a professional and resourceful Clerical Assistant to provide support to patrons at the Computer Help Desk. Bloomfield Township Public Library is a Class 5 Library, with a service population of 41,070 people.  There is strong community support for the Library and its collections, services and programs offered. Technology is integrated into Library services.  The successful candidate will have a strong commitment to provide quality service to the staff and the public and the desire to work in a collaborative, team environment. 

POSITION TITLE:		Systems Clerical Assistant
DEPARTMENT:		Systems, reporting to Systems Department Head
RESPONSIBILITIES:	
•	Provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab
•	Monitors the proper use of study rooms
•	Demonstrates and provides one-on-one instruction to Library visitors in the use of copiers and computers in Computer Center
•	Follows Computer Center opening and closing procedures
•	Directs Library visitors to appropriate public service desks
•	Maintains and troubleshoots computer and copier equipment in the Computer Center and Library
•	Maintains inventory of computer and copier supplies
•	Assists in the development and implementation of Library policies and procedures.

REQUIREMENTS:
Minimum:
•	High school diploma; knowledge of various computer hardware and software, such as Microsoft Office, Internet and Social Media, printing and scanning, etc.
•	Able to lift, push, and/or pull at least 50 pounds; able to visually review materials and discern voice and audible tones
•	Strong attention to detail
•	Dependable and flexible work habits
•	Desire to serve the public in a positive manner
Desirable:
•	Public library work experience
•	Experience supporting public computer users.  

HOURS: Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time 
		and one-half in addition to the 15-hour schedule.

WAGE & BENEFITS:	$14.40 to $19.03 per hour, per hour with increase possible upon 
	successful completion of three month orientation.  

APPLICATION: 
Due Monday, April 15, 2019. A resume, cover letter, and a clerical skills test must accompany your application. The application and the test are available at the Library’s Welcome Desk. The application is also available on the Library’s website at btpl.org/about-us/employment-volunteer/


MAIL TO:			Careers
Bloomfield Township Public Library
1099 Lone Pine Road
Bloomfield Township, MI 48302

OR email to careers at btpl.org


Bloomfield Township Public Library champions the power of words to spark discovery and imagination.
For more information about the Library, visit our website: www.btpl.org
	 
To see the full posting, go to our website: https://btpl.org/employment-volunteer/

Best Regards,
Linden Godlove
Administrative Assistant
Bloomfield Township Public Library
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Systems Clerical Assistant 15 hr  2019.03.pdf
Type: application/pdf
Size: 207652 bytes
Desc: Systems Clerical Assistant 15 hr  2019.03.pdf
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20190326/38d43965/attachment.pdf>