[Michlib-l] Speaker for Customer Service Presentation

[Oksana Urban]

Hi Shayna,

I you find someone, please forward the presenter's contact information to me.

Thank you!


Oksana Urban

Library Director

Warren Public Library

One City Square, Ste. 100

Warren, MI

586-574-4564 x 5001

ourban at cityofwarren.org<mailto:ourban at cityofwarren.org>

________________________________
From: michlib-l-bounces at mcls.org <michlib-l-bounces at mcls.org> on behalf of Shayna Connolly via Michlib-l <michlib-l at mcls.org>
Sent: Tuesday, January 21, 2020 10:23 AM
To: 'michlib-l at mcls.org' <michlib-l at mcls.org>
Subject: [Michlib-l] Speaker for Customer Service Presentation


Hi all –



We’re looking for someone to talk about handling “problem patrons” or  about customer service in libraries at the TLN Spring Workshop in May. If you have a speaker to recommend or you’re interested in speaking yourself, please contact me off-list at connolls at btpl.org<mailto:connolls at btpl.org>.



Thank you!

Shayna



Shayna Connolly

Adult Services Librarian

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Twp., MI  48302

248-642-5800 ext. 118




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail3.mcls.org/pipermail/michlib-l/attachments/20200122/c163d570/attachment.html>