[Michlib-l] Speaker for Customer Service Presentation

[Winter, Donna]

We had Jay Johnson, a local motivational speaker/consultant for our TEDx event a couple of years ago. Here's a link to his talk.
https://www.youtube.com/watch?v=kARkOdRHaj8&t=454s
________________________________
From: michlib-l-bounces at mcls.org <michlib-l-bounces at mcls.org> on behalf of Shayna Connolly via Michlib-l <michlib-l at mcls.org>
Sent: Tuesday, January 21, 2020 10:23 AM
To: 'michlib-l at mcls.org' <michlib-l at mcls.org>
Subject: [Michlib-l] Speaker for Customer Service Presentation


Hi all –



We’re looking for someone to talk about handling “problem patrons” or  about customer service in libraries at the TLN Spring Workshop in May. If you have a speaker to recommend or you’re interested in speaking yourself, please contact me off-list at connolls at btpl.org<mailto:connolls at btpl.org>.



Thank you!

Shayna



Shayna Connolly

Adult Services Librarian

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Twp., MI  48302

248-642-5800 ext. 118





<http://www.ci.livonia.mi.us/>[cid:livoniapubliclibrarywithtext_f2beec2e-7304-4c6f-9101-674c78418ead.jpg]



Donna Winter
Assistant Branch Librarian
Livonia Public Library
(734) 466-2675
dwinter at livoniapubliclibrary.org
www.livoniapubliclibrary.org<http://www.livoniapubliclibrary.org>


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