[Michlib-l] Homebound Delivery Service with volunteers

[Janelle Bishop]

I forgot to include that I will compile results if anyone wants me to and I
have had several requests to do so, so I will send out an email with all
the information I receive.
Thanks,
Janelle

Janelle (Martin) Bishop
Head of Fiction
Marguerite deAngeli Library
Lapeer District Library
921 W. Nepessing St.
Lapeer, MI 48446
jmartin at lib.lapeer.org
810-664-6971 ext 3218




On Thu, Jul 30, 2020 at 1:17 PM Janelle Bishop <jmartin at lib.lapeer.org>
wrote:

> Hey Everyone,
> My library is investigating the possibility of delivering library
> materials to homebound patrons specifically using volunteers to drop off
> items.  I know there are libraries in Michigan that are already doing this,
> so I am hoping people will share what they are doing already...
>
> So if you do homebound services, I would greatly appreciate it if you
> would answer some questions about this service. Also, tips, advice,
> examples of forms and policies for this service are also welcome.
>
> 1. What criteria does a person need to meet to be considered homebound? Do
> you require proof?
> 2. How do patrons initiate a request? Do they call the library and speak
> to a specific person? Or can anyone help them? Is there a form that needs
> filled out?
> 3. Do they check items out on their account at the library before you
> leave the library and they have to show you their card when you drop the
> items off? Or do you use their card to check the items out when you
> arrive at their home?
> 4. If you are using volunteers to drop off items, are there any liability
> issues with volunteers using their personal vehicles to do library work? Do
> you carry extra insurance to cover this?
> 5. Screening volunteers: I am assuming you do background checks on
> potential volunteers for this program, is there anything else you do to
> screen them?
> 6. If using volunteers, what type of training do you provide them?
> 7. Anything else that I should be aware of?
> Thank you so much in advance,
> Janelle
>
> Janelle (Martin) Bishop
> Head of Fiction
> Marguerite deAngeli Library
> Lapeer District Library
> 921 W. Nepessing St.
> Lapeer, MI 48446
> jmartin at lib.lapeer.org
> 810-664-6971 ext 3218
>
>
>
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