[Michlib-l] zv056 Cass District Library - MelCat Overdue Notices

Shiloh Pawelski spawelski at cass.lib.mi.us
Fri Jan 8 12:25:59 EST 2021


Hello all,

I am having a hard time following up with overdue notices in MelCat. We
have multiple branches in our library, and we quarantine our items for 72
hours. This means that when I run our daily overdue notices, the items
could very well be in quarantine in the other branches. I end up
calling/emailing patrons who have already returned their items. I thought a
good way around that would be to wait 4 days to call the patrons, to see if
the items had come out of quarantine. I am hesitant to do that, as we are
only able to renew items six days after they've been overdue (book items;
A/V is non-renewable), and the first notice occurs when the item has been
three days overdue. I had thought that emailing the branches with a list of
overdue notices and having them check the quarantine areas would be okay,
but that idea is not the best. Does anyone have any experience with this?
Any ideas?

-- 

*Shiloh Pawelski*

*Interloan Coordinator *
*Cass District Library*
319 M 62
Cassopolis, MI 49031
*269. 357 -7822 ext. 102*
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