[Michlib-l] Class 1 & 2 libraries

[Mark Morton]

We also have 2 staff on duty when we are open. For the four hours we are
open on Saturdays the staff rotates so there is only one staff person but
we have a couple of particularly good volunteers who work Saturday, and it
is normally quite slow.
We try to have two staff not only for safety but also if there is a
problem, we want two people so if the problem is a patron we have a
"witness" to confirm what went on.
We hardly ever have problems so the biggest reason for the second person is
patron service. It seems there are times that even on slow days everything
happens at once, patrons want to check out, someone needs help with a
computer, the phone starts ringing, someone else needs help finding a book,
etc..

Mark

On Fri, Jun 18, 2021 at 3:25 PM luther area public library via Michlib-l <
michlib-l at mcls.org> wrote:

> Dear Class 1 & 2 Directors:
>
> I'm the newer Director of a Class 2 library.  We are probably more a Class
> 1 library, but due to the county-wide millage vote, we are a Class 2
> library.  I'm trying to convince my Board that we need to have 2 people on
> duty at all times during open hours.  All of us would be considered
> part-time as the library is usually open 33.5 hours/week, and I usually
> work about 21 hours/week, which is the most here, including my other 2
> staff.  There often are times when only 1 person is working.  We have no
> volunteers.
>
> Do you have 2 people working, at all times, in the library on a "normal
> day"?  I understand there is always the exception, such as vacation
> time.  Do you have concerns about the safety of the staff?  Do you know
> of any situations where the safety of your staff was a concern?  What are
> your thoughts?  I also know if someone wants to do something "bad" or be
> disruptive, there is no precautions that you could do that would stop them,
> even having two people.  However, I believe there are steps we/I can take
> to make it less likely for someone to even consider.
>
> Thanks!!
>
> *[image: Emoji]Amy Shank, Director*
>
> Luther Area Public Library
> https://lutherlibrary.ploud.net/
> lutherlibrary at att.net
>
> Ph:231-797-8006
> Fax:231-797-8010
>
> https://www.facebook.com/LutherLibrary/
>
>
>
> _______________________________________________
> Michlib-l mailing list
> Michlib-l at mcls.org
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>


-- 
*Mark Morton*
Director
Leland Township Public Library
203 E Cedar St
PO Box 736
Leland, MI 49654
231-256-9152
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