[Michlib-l] Part-time Customer Services Clerk job opening

[Lisa Hoenig]

Hello!

The Ypsilanti District Library has an opening for a part-time Customer
Services Clerk at our Whittaker Road location. Applications are welcomed at
the address below, or can be sent to my email.



Lisa

-- 

Lisa Hoenig, Director

Ypsilanti District Library

5577 Whittaker Road

Ypsilanti, MI  48197



(734) 879-1300

www.ypsilibrary.org


 [image: Small logo for signature]


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J O B  P O S T I N G
YPSILANTI DISTRICT LIBRARY
Part-Time Customer Services Clerk II (YDL-Whittaker Road location)

DATE: March 31, 2021
POSITION: Customer Services Clerk II (.5 FTE, 20 hours per week)

NATURE OF WORK:
Customer Service duties as assigned by the Customer Services Coordinator.
Typical duties may include, but are not limited to:
• Providing direct customer assistance to library patrons by checking
library materials in and out, collecting fines, issuing library cards, etc.
• Greeting visitors, explaining library services and procedures, and
assisting patrons with self-check, printing, copying, scanning, faxing, and
use of other library equipment
• Answering and directing incoming telephone calls
• Processing patron holds and interlibrary loan materials
• Handling cash register transactions and deposits with accuracy

QUALIFICATIONS:
• High school diploma
• Pleasant, service-oriented demeanor
• Familiarity with computers
• Experience working with diverse populations
• Excellent communication and interpersonal skills
• Ability to function in a professional manner, work independently, and use
good judgment
• Flexible and dependable
• Good attention to detail
• Enthusiastic, positive team player
• Comfortable working in a fast-paced environment
• Public library experience preferred

HOURS: Part-time, 20 hours per week. Work shifts will regularly include
morning, afternoon, and evening hours, as well as regularly scheduled
shifts on Saturdays and Sundays.

SALARY/BENEFITS:  Hourly wage range $12.71 - $16.58. Pro-rated paid time
off and paid holidays. Employer paid retirement contribution after one year
of service. This position is part of the AFSCME union bargaining unit.

TO APPLY: Send resume, cover letter, & application form (available at
www.ypsilibrary.org) by Thursday, April 15, 2021 to:

Human Resources or lisa at ypsilibrary.org
Ypsilanti District Library
5577 Whittaker Road
Ypsilanti, Michigan 48197


Ypsilanti District Library is an equal opportunity employer.
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