[Michlib-l] Job Opportunity: Lansing Community College Library: Help Zone Support

[John Szilagyi]

Lansing Community College Library has open positions for our customer service desk. The complete job description and link for applying can be found on LCC's jobs site<https://jobs.lcc.edu/en/job/492751/pt-support-help-zone-support>. The complete job description is found below.


Job details

Job Number: 492751
Job Title: PT Support - Help Zone Support
Opening date: Jun 14, 2022 8:00am
Closing date:
Summary: Provide customer service, technical support, and frontline assistance to students, faculty and staff in the TLC Help Zone and West Campus Technology Resource Center. Model excellent customer service, resolve problems and respond to requests.

Description:

Title: PT Support - Help Zone Support

This posting is open until filled

The date after which applications are not guaranteed review is:  6/29/2022

Hours Per Week: Up to 28 Hours

Compensation Type: Hourly Salary

New Hire Starting Pay: $11.59 - $13.10

Employee Classification: PT Support Staff- Union

Level: PT Support-S3

Division: Academic Affairs Division - 40000

Department: Library Technology Resources - 20550

Campus Location: LCC Downtown Campus

Position Type: Regular/Continuing

Bargaining Unit: PTCTU

To view the applicable labor contract, visit the Labor Relations web site<https://links.dc4.pageuppeople.com/ss/c/FZq5bPbA2uF38IDtHm2GoyPpmJKofNChFLK4M1FQIPWyGXQP0QutIC5Kh1BMvOp-oEGY3Lv-0-0Yzxcm9YO56Q/3mw/SFZi3x2PQxOQJI5XqRvIfA/h0/7qhLpktc_LizMb2e0c-c6CRlQHcXf8bd0anZ8EX3vvQ>.

Job Summary:

Provide customer service, technical support, and frontline assistance to students, faculty and staff in the TLC Help Zone and West Campus Technology Resource Center. Model excellent customer service, resolve problems and respond to requests.

Required Qualifications:

High School Diploma

Customer Services Experience

Familiarity with a variety of computer technologies.

Excellent interpersonal skills.

Preferred Qualifications:

Associate's Degree

Experience working in an academic setting


Sincerely,

John Szilagyi
(he/him/his)
Director of the Library
Lansing Community College
517-483-1650


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