[Michlib-l] Job Opportunity: Benton Harbor Public Library Circulation Supervisor

Kat Boyer librarykat.15 at gmail.com
Mon Aug 1 17:48:05 EDT 2022


The Benton Harbor Public Library is seeking a Library Circulation
Supervisor.  This position will be front of the house, and is best suited
to someone who loves working with people and has strong customer service
skills.  This is a full time (37.5 hours) a week position with a starting
rate of $17.00/hr.  Other benefits include paid time off (after 3 months)
and the ability to participate in the library’s Retirement Plan.

This person will work directly under the supervision of the Head of the
Adult and Junior Departments and the Director.


Job Duties:


   -

   Waits on patrons at the circulation desk and is able to perform all
   clerk duties as necessary
   -

   Check library application forms against data entry that is completed by
   other circulation staff
   -

   Train and supervise circulation staff
   -

   Reconcile cash drawer
   -

   Resolve disputes with patrons concerning overdue, lost and damaged
   items, directing unresolved issues to the Library Director or designee as
   necessary
   -

   Oversees printing and mailing of overdue lists
   -

   Enters department schedules into the online calendar
   -

   Helps with the development and creation of seasonal displays
   -

   Acts as the point person for Inter-library loan requests (through MelCat
   and OCLC)
   -

   Maintains the library's magazine subscriptions
   -

   Other duties as assigned



Requirements:


   -

   High school diploma or equivalent
   -

   Reliable transportation
   -

   Must be able to perform the physical requirements of the job.  There is
   considerable walking, bending, standing, lifting, as well as pushing and
   pulling carts and moving equipment.
   -

   Proficient computer and technological skills and at least two years
   experience using Microsoft products, multi-line phone systems, fax and copy
   machines, smart devices and tablets.  Library software is a plus
   -

   Enjoys working with people and strong customer service skills.
   -

   Excellent written and verbal communication skills.
   -

   Superior attention to detail



Send your resume and cover letter to Director Kat Boyer at
kboyer at bentonharborlibrary.com.

Kat Boyer
Director
Benton Harbor Public Library
213 E Wall St.
Benton Harbor, MI 49022

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