[Michlib-l] Job Posting: P/T Circulation Specialist

[Jordan Wright]

The Ferndale Area District Library seeks a qualified candidate for a
Part-Time Circulation Specialist position

Position Title: Circulation Specialist

Reports to: Head of Circulation

Hours per week: 15-20 with a mix of mornings and evenings, weekdays and
weekends. Candidates seeking a substitute position with fewer hours will
also be considered.

Starting pay: $15.50 per hour

Benefits include: Holidays and paid time off for permanent part-time
positions.

Classification: Union Represented

Application Deadline: Preference will be given to applications received by
July 12th, 2023. Interviews will begin immediately.

The Ferndale Area District Library is seeking a creative and enthusiastic
Circulation Specialist to join our team. The ideal candidate should have
excellent interpersonal skills, a passion for customer service, and be
committed to equity and inclusion while serving a diverse community.

Be the first to see all of the new releases in books, movies, and music!
Applicants with non-library customer service experience are encouraged to
apply.


Please send your resume, cover letter, and application to jordan at fadl.org
(he/him) with the subject: Circulation Position -Your Last Name

Application can be found at:
<https://urldefense.proofpoint.com/v2/url?u=https-3A__fadl.org_about-2Dus_employment-2Dopportunities&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=pc4FJwOuv9uDAk7NO7GSJocPCrzG3iv_bg9KKCo8D9Q&m=bA9k4fXoLK2siDYih8scJuqdeMnCISDU6SLADnJK3wQ&s=VCb-ij-dFdXk8zjWCG-N27KWesqbS-54ekfL4TAfA0E&e=>
https://fadl.org/about-us/employment-opportunities
<https://urldefense.proofpoint.com/v2/url?u=https-3A__fadl.org_about-2Dus_employment-2Dopportunities&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=pc4FJwOuv9uDAk7NO7GSJocPCrzG3iv_bg9KKCo8D9Q&m=bA9k4fXoLK2siDYih8scJuqdeMnCISDU6SLADnJK3wQ&s=VCb-ij-dFdXk8zjWCG-N27KWesqbS-54ekfL4TAfA0E&e=>


Job Responsibilities include:



   -

   Checking in/out of library materials
   -

   Answering patron queries in person and via telephone, including creating
   and modifying library patron records, addressing patron record issues, and
   renewing items
   -

   Ability to exercise judgment in the performance of tasks
   -

   Assisting patrons in operating machines such as photocopiers, fax,
   scanners, and computers
   -

   Aiding patrons in the retrieval of holds
   -

   Issuing library cards; responsible for accuracy in library patron
   records; maintaining  strict confidentiality of operations and records as
   dictated by the MI Library Privacy Act.
   -

   Provides friendly and helpful public service to Library patrons of all
   ages
   -

   Off-desk duties may include cash handling and searching for missing
   library materials
   -

   Other duties of comparable level of difficulty and responsibility as
   required


Desired Qualities include:

   -

   Enthusiasm and commitment to public service excellence
   -

   Strong attention to detail
   -

   Ability to remain calm in high traffic, fast-paced environment
   -

   Ability to maintain effective interpersonal relationships with library
   patrons and deal tactfully with the public; ability to speak and write
   effectively; cooperate effectively with co-workers
   -

   Be self-motivated and able to exercise initiative and independent
   judgment; possess appropriate computer skills


Preferred Skills include:

   -

   Previous customer service experience (retail, hospitality, library)
   -

   Experience with Google App Suite (Drive, Gmail, Docs, Calendar)
   -

   Experience with retail computer systems, cash registers, office equipment


Education and Experience Requirements:

   -

   High School diploma/GED plus six months of related experience and
   training which provides the required knowledge, skills & abilities.


Physical demands and working conditions:


The physical demands herein are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential job functions.


Environment:  Library environment; extensive public contact.



Mobility:  Sufficient mobility to work in a library setting; operate office
equipment.



Vision:  Vision sufficient to read small print, computer screens, and other
printed documents.

-- 
Jordan Wright
Assistant Director
Ferndale Area District Library
248-546-2504 x 6919
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